
Metro Spy Supply

Information about Metro Spy Supply
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: (closed)
Our comment from Baker Street Directory about Metro Spy Supply:
Metro Spy Supply is a highly recommended shop for all your spy gadgets and fingerprinting needs. Customers consistently praise the knowledgeable and friendly staff, especially a standout employee known for her exceptional service and gentleness during fingerprinting. The range of products available is extensive, making it a go-to destination for unique items, from spy cameras to personal safety equipment.
Many visitors have noted the clean and organized environment, which enhances the shopping experience. Quick and efficient service is often highlighted, with numerous patrons appreciating how swiftly they could complete their fingerprinting appointments, sometimes in under ten minutes.
While some reviews do mention concerns about pricing being on the higher side, most customers feel the quality of service and the personal support provided justify the cost. Additionally, it's worth noting that Metro Spy Supply welcomes walk-ins and offers helpful guidance on their various products, ensuring you feel confident in your purchases.
In summary, despite a few mixed reviews about specific experiences, Metro Spy Supply is viewed as a fun and trustworthy place to explore innovative gadgets and services related to fingerprinting and surveillance. It's definitely recommended for anyone in the area!
Metro Spy Supply: Reviews
Negative experience: the customer service sucks i must be invisible or something
We r so very sorry. We were having an issue with our fingerprinting machine. Please come back and see us and we will discouunt her 20% off any product purchasd.
Fantastic experience: Stopped in to get fingerprinted for work. The lady at the front counter was very friendly!!! They also have a lot of cool gadgets!
Fantastic experience: I have been in a few times for different reasons, and it's been the same lady there every time. She is amazing, and the main reason why I went out my way to come here specifically. I made an appointment here to get fingerprints for a job and she is super gentle when taking your fingerprints. She is just amazing , super laid back. Idk what they are paying her, but she needs a pay raise.
Fantastic experience: They had really cool things in there and the workers are super nice!
Positive experience: Very nice place. Really good stuff high and equipment. Very helpful. People will get you anything that you would need or have any questions.
Fantastic experience: When I want to trust someone, I try. That uneasy feeling doesn't go away. Not one thing out of his mouth was the truth. Melanie uncovered his facade piece by piece, and Seeing it on paper was real. Trust your gut and instincts!
Fantastic experience: Amazing friendly helpful staff, and they have some amazing and interesting items.
Fantastic experience: super nice staff, very helpful, kind, and patient. Had to get an i9 verification done at this location, and they were such a huge help! Thanks for being awesome!
Fantastic experience: My brother and I went to this store was very impressed with all the items and services they offered. Very clean and nice store.
Fantastic experience: Came here to do fingerprints for my job. Staff were quick and nice to work with.inwas in and out in less than 10 mins. Will definitely use them again. The shop also had lots of cool spy cameras. Must see this place. Very clean and well organized. The ladies was wonderful
Fantastic experience: The store was amazing. They had all the expected spy gadgets, you wanted. They also carried pepper spray and other protection weapons. The staff was amazing and helped me find everything I needed. Will definitely be going back.
Fantastic experience: I HIRED THIS COMPANY TO DO A FAMILY INVESTIGATION AND THEY WERE ON TOP OF IT. THEY HANDLED ALL THE THINGS I NEEDED DONE. 5 STARS
Negative experience: Please update your voice-mail messaging options, you don't take walk-ins for fingerprints and you're not open mon-fri.
It appears you tried to contact us on New Years Day and the day after (Monday 1/1/2024 & Tuesday 1/2/2024), of which we were closed as many businesses are, so that our employees can spend time with their families. Our regular hours are Monday through Friday 8a.m. to 6p.m. with major holidays being the exception. We also DO accept walk-ins for fingerprinting. If you are needing fingerprint cards, those can be done on the spot. If you are needing Fieldprint digital fingerprints, there is a registration process that must be completed prior to fingerprinting but once that has been completed, we can fulfill that service as well (anytime during normal business hours prior to your scheduled appointment time).
Negative experience: Closed in the middle of the day. Didn’t answer phone or door. No sign on door. Went to the police department around the corner and was fingerprinted for less with no hassle.
We are sorry we missed you; however, we were closed when you stopped by for New Years day and the day after (Monday 1/1/2024 and Tuesday 1/2/2024), as to allow our employees time with their families. Our card fingerprinting is the same price a the police department and is a hassle free process, with walk-ins accepted. Our regular hours are MOnday - Friday 8a.m. to 6p.m., with the exception of major holidays in which we do close to recognize.
Fantastic experience: Excellent service, I was in and out in least than 5 minutes. If I need their services I would definitely come back
Thank you! We appreciate your review!
Fantastic experience: Saw the sign about the shot gun shell wreath. How about putting one on display so we can see it?
We have them on display in our store as well as on our website - www.metro-spy-supply.com! Unfortunately I am unable to attached a photo to this comment; however, here is a link to our website - https://metro-spy-supply.com/collections/2nd-amendment/products/shot-gun-shell-wreaths.
Fantastic experience: Great business
Thank you!
Fantastic experience: The person who helps at this place deserves a raise; she is the best. I've been to this place twice, and it's always been the same. The treatment towards people is excellent, she resolves any questions you have super quickly and is super, super, super kind and sweet. We need more people like her. It's a shame I don't know her name, but she's a sweetheart.
Fantastic experience: Awesome experience. They helped me to achieve what I needed to expeditiously.
Fantastic experience: Quick, efficient and Lynn was very friendly.
Fantastic experience: Very pleasant sales lady extremely helpful
Fantastic experience: Came here to do an I9 and fingerprints for my job. Staff were quick and nice to work with. Interesting items around the store to look at while you wait.
Fantastic experience: Very friendly and helpful staff
Positive experience: This place has all the expected gadgets, including small weapons, pepper spray, spy equipment, and some novelty items. They also do finger prints for some companies and agencies around town. The staff was helpful and friendly, and everything seemed fairly clean and well organized. The parking lot is terrible, but it's manageable, and usually not crowded. Would go again.
Fantastic experience: Great fast service. Very helpful
Fantastic experience: Went in to get fingerprinted for a background check. Easy, convenient. Great experience. The lady was nice. And a lot of cool stuff to look at while you're in there.
Negative experience: What is the point in having a phone if u are never going to answer or have a voice-mail to.return calls.
We are sorry we missed your call - we have a new phone system that we are still trying to acclimate to our business. If you would give us the opportunity and come in and visit us, we will give you a 20% discount on the purchase of 1 item. Thank you so much for the opportunity to allow us to rectify this situation.
Positive experience: The lady that waited on me was a pleasure to talk to. She makes you want to come back.
Fantastic experience: I had to get electronic fingerprints for a job. Metro Spy Supply is a great place to get your fingerprints taken. The lady that did my printing was very professional and knowledgeable about her work.
Fantastic experience: Lots of cool neat stuff
Fantastic experience: Performed I9 verification of documents for employment purposes. Great staff and professional attitude. Keep up the good work ladies
Positive experience: Went in with my sister as she had to be fingerprinted for a background check. She called ahead and was told they close at 6. We got there are 5:35 and the woman working tried to tell us that those on the receiving end of the fingerprints close their office at 5:30 and any fingerprints sent after their computers shut down don’t actually make it to them and get “lost in space.” Clearly she doesn’t know how technology works lol. We did the fingerprints anyway (as she proceeded to stick with her story the entire 10 minutes we were in there - even said we’d have to come back to redo them and pay another $50). A few days later my sister got a letter from the state that her fingerprints were received and background check approved. Moral of the story, don’t listen when they try to tell you that you’re too late and to come back another day!
I am so sorry you were not completely satisfied with your fingerprinting experience in our store. Our FINGERPRINTING HOURS are 8:30 a.m. to 5:30 p.m. and our RETAIL STORE HOURS are 8:00 a.m. until 6:00 p.m. Monday – Friday (with holidays being the exception). We do not accept any walk-ins for fingerprinting after 5:30 p.m. as our fingerprint systems have to be settled and closed for final transmission for prompt processing before the home office system closes out for the day. We have had several submissions that have been made after that deadline and were never received as they were “lost in space” as they were transmitted when the home system was closing out for the day, resulting in the individual having to reapply for the background check. We are glad that your background was completed successfully, our staff was simply trying to inform you of this possibility.
Fantastic experience: Great place to get any spy stuff you need. I got my finger printing done their job well done
Fantastic experience: Cool stuff
Fantastic experience: Very quick service. The lady that helped me was so very nice!
Fantastic experience: Extremely helpful staff. Good selection. Unique inventory. Definitely a must see kinda place.
Fantastic experience: OMG, my new favorite place! My husband now has a list (he travels here for work), and I will start having him buy what I want. Yeah!!! Gal behind the counter cracked me up too! Really friendly w/ a dry sense of humor. I appreciated her.
Fantastic experience: I had the pleasure to visit today, to complete some work related documents. I arrived well before my appointment and was told she could take my care of my items right away. And she was super familiar with the whole process. I shopped a little while I waited. They have some awesome stuff inside.
Fantastic experience: Went in to get my fingerprints done and sent to the FBI office for a background check ✔so that I can get a multiple state RN license. It took about 15 minutes total. I have been trying to find a place that could do the fingerprints and background check for weeks. They were very nice and very helpful to me.
Positive experience: This place has been here forever. They have some cool stuff, not just hidden surveillance but also mock items with hidden compartments, lock pic kits, even stuff for kids as well as a few gift type items that may have come from local artists, and detection equipment. They offer several Private investigator services. Technology has come far since the first time I visited 13 years ago. There are some neat things I've never seen before. I don't know that a lot of this stuff couldn't just be found on the internet and the stock is limited since the building is so small but the prices seemed very reasonable. And you always have the benefit of seeing the items in person. Staff was very friendly and allowed me to browse without hovering or bothering me with questions. I'd like to return to see if they regularly turn over stock for new items or if they just keep the same old stuff. It's a neat little shop, I hope they keep going strong and add even more gadgets.
Fantastic experience: Did a full background fingerprint check for Dept of Ed employment. Very quick and easy process. The staff was extremely helpful.
Fantastic experience: Very nice and respectful staff
Fantastic experience: Good atmosphere and good employees.
Fantastic experience: GREATEST
Fantastic experience: Staff very nice, fun place to go. Very welcoming!
Fantastic experience: Easy fingerprinting. Friendly and helpful employee.
Fantastic experience: I went for fingerprinting. The staff was very friendly and helpful.
Fantastic experience: Miss Lyn was very knowledgeable about the products and an overall joy to speak to on ghost hunting equipment.
Fantastic experience: Metro Spy Supply is an excellent place to pick up one of a kind toys and discovery sets for children. We have had a couple different spy sets a drone a safe and games. My son has had hours of fun playing and learning with these items.
Fantastic experience: Excellent company for surveillance. I hired Metro in a divorce matter, I was told ahead of time what to expect and given great advice. I would hire them again if needed. I also purchased surveillance equipment from the store and was given step by step instructions on how to operate the equipment. Very knowledgeable women in all aspects of the business.
Fantastic experience: This place is AWESOME!!!
Fantastic experience: Great place even does finger printing for jobs.
Fantastic experience: Knowledgeable friendly and great customer service!
Positive experience: Store had quite a bit of items to choose from but I didn't find what I was looking for in particular. Still a great place to find plenty of soy/surveillance items in stock, even though they were out of the items I was looking for.
Fantastic experience: Loaded with interesting gadgets, The sweet lady up front demonstrated how to pick a lock. I enjoyed my visit very much, security cameras will be what I'll be purchasing from them.
Fantastic experience: While it may be cheaper buying most of what they stock online it’s Metro’s knowledge and expertise that make it well worth the visit. You could easily spend hours there just looking at all the cool stuff they have. Check them out sometime, you wont regret it.
Fantastic experience: awsome they got so much cool stuff If you havent been here it's a must you wont regret
Fantastic experience: Neat items and friendly, helpful staff
Fantastic experience: Got my evp recorder here. Decent prices and great service
Fantastic experience: Very quick and helpful worker!
Positive experience: Lots of great ideas and surveillance gear. True experts.
Fantastic experience: The mom and daughter team are the best people to do business with in the Huntsville area.
Positive experience: prices high
Fantastic experience: Great place to get stuff.
Fantastic experience: Staff members were consistently pleasant and extremely patient with me even after I returned multiple times for help understanding how to set up or use my device. HUGE THANK YOU!
Fantastic experience: Very interesting place! Friend spent $400, but they were the most informative sales ladies I've ever witnessed! They go over EVERYTHING and answer ALL questions with so much knowledge of products. Would definitely go there for any surveillance or even personal protection.
Fantastic experience: Awesome place to pick up some new gadgets
Fantastic experience: Nice store. Nice people. Very helpful and truly interesting. First time in the store. Lots of stuff for all kinds of things. And they really seem to know what they are doing. You should check it out for yourself you may be surprised- I was.
Positive experience: Cool little place
Positive experience: Lotta stuff
Positive experience: I can't say anything good or bad about it. I simply went in and made a purchase for some fingerprint cards and left
Positive experience: Busy girl here, I was charged for 2 black light flashlights etc. With no refunds and store credit only, a friend of mine is buying the additional flashlight. Shop online, it's worth the wait.
We hate that you feel that way, but please understand, all our products are vetted and tested, plus we offer customer support--on-line doesnt't test their products or offer live person, after-the-purchase support. We appreciate your business and hope that we can better serve you in the future!!
Fantastic experience: Very nice lady runs this shop. Lots of gadgets to spy with!
Fantastic experience: This place has it all. #1 & Best Spy Shop I've ever been too! Employees are friendly & helpful. The store is very nice, clean, & neat!
Negative experience: It actually sucks
Dear Ms. Robinson, We are sorry if you had an unpleasant experience. We want to make things right!! We feel bad to see that you feel this way as we strive to not "suck" but improve in all aspects of our business and as people. In order to help, could you contact us at (256) 683-5600, with your concerns, so they can be properly addressed? We do appreciate your candidness. Thanks, Metro Spy Supply Management
Positive experience: Great customer service, specials, products.
Negative experience: Seems to be a big rip off on their cheap products that they overcharge you for. I don't trust them.
Positive experience: Very expensive!
Negative experience: You can get the stuff offline so much cheaper!!!
We are sorry that you feel that way; however, every product we sell has been tested and is guaranteed to be working. We also offer customer service and product instruction (by a trained technician) which can not be obtained when you purchase products online!
Fantastic experience: Great conceal carry purses. Very helpful.
Negative experience: Pointless place
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