
The Windsor Agency

Information about The Windsor Agency
Opening hours
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Criminal and Civil Investigations, Process Server, Divorce, Child Custody, Non-Compete Investigations, Surveillance, PI, Family Law, Criminal Defense, Infidelity, Investigator, Notary Public
Our comment from Baker Street Directory about The Windsor Agency:
The Windsor Agency is highly regarded as a leading private investigation and process serving firm in West Texas. Clients consistently praise their professionalism, responsiveness, and dedication to meeting individual needs, making them a top choice for those in need of investigative services. Here are some highlights:
- Exceptional Service: Many clients noted that their cases were handled efficiently, with same-day services and quick communication that kept them informed throughout the process.
- Experienced Team: Lesley and her team are described as 'girl bosses' who are highly skilled and committed to getting the job done, often exceeding expectations.
- Client-Centric Approach: The Windsor Agency tailors their services based on the unique needs of each client, ensuring fairness in pricing while delivering quality results.
- Positive Outcomes: Numerous clients reported successful case resolutions and praised the agency for its thoroughness and effectiveness.
- Strong Recommendations: The agency has garnered numerous recommendations for its ability to handle challenging cases with diligence and discretion.
While there have been some mixed reviews regarding discretion in certain situations, overall, The Windsor Agency is considered a top-notch service provider, making it the go-to choice for clients seeking reliable investigation and process serving expertise.
The Windsor Agency: Reviews
Fantastic experience: They don’t waste your time and/or money. Best in the business!
Fantastic experience: I am an investigation firm in Midland, Texas, and needed to hire out services. I was very pleased with the professionalism and great response with The Windsor Agency. I definitely recommend this company.
Fantastic experience: Best PI company in all of west Texas.
Fantastic experience: Incredible same day service and multiple attempts to serve. Lesley and her 5 Star team stayed on it. Body cam footage, detailed reports for the court, and incredible tenacity. Absolutely can't recommend highly enough. It took literal months to get this unwilling defendant served, 2 teams tried and failed before I found these awesome bruisers.
Fantastic experience: Les will get you the information you need. She's always responsive and so easy to talk to. I couldn't ask for a better person to handle my case.
Fantastic experience: Leslie is the absolute best. She was amazing in helping me out, don’t even bother looking at anybody else. She is your absolute answer for all of your problems!!!
Fantastic experience: They were very helpful and attentive to my need of their services. Set up a plan just for my needs of services. Pricing not bad or unfair considering the services I descussed being rendered. This agency meets the needs of each client, based upon the clients needs considering not all clients needs the same service.
Fantastic experience: the best ever! they’re all women and they are girl bosses ❤️
Fantastic experience: Our papers were served within 24 hrs and Lesley communicated with us the entire time. Definitely will use Windsor again and recommend them to others.
Fantastic experience: Really impressed with the professionalism of this company. She went above and beyond! I would highly recommend!
Fantastic experience: The best! If you need someone that has your back and follows through, This is the way to go!
Fantastic experience: Everything went very smoothly and the results were phenomenal.
Fantastic experience: Case won!
Fantastic experience: Worth every penny! Quality work!
Fantastic experience: Very experienced, professional, and discreet. Found out all the information we needed and then some. We got everything we needed to win our case! THANK YOU!
Fantastic experience: They got the job done when others couldn't. Wish I would have went there first!
Fantastic experience: Honestly, Lesley and her team are an absolute life saver. They will work harder for you than anyone else while working smarter. It’s not just the personal connection they offer, it’s the diligence. This company is the best thing you could possibly have on your side during a difficult time.
Fantastic experience: After wasting hours looking for help, I called The Windsor Agency. They were just what I needed! THANK YOU!
Fantastic experience: Lesley answered the phone when i called had my consultation within a day and was on the job ready to go. They do an amazing job communicating while the whole processes and answeres any and all my questions. And it didnt cost me an arm and a leg. I highly recommend this company and its staff
Fantastic experience: Lesley helped me catch my cheating wife. Now I'm a new man! Thanks Lesley
Fantastic experience: We started using The Windsor Agency for Citation service in Law suits just two weeks ago. They are the agency you need to go to! Lesley responds almost instantly and they are dedicated to completing even the most hard to get service. They get it done and they get it done fast. Highly recommend!
Fantastic experience: Got to our service job the same day we emailed her the citation. She was not able to serve our guy but she did research on locating him and attempted several addresses and found us an address in another city to try next. Exceptional work! Putting them in our database and will use them again!
Fantastic experience: Wow! Lesley took care of us like family. Did exactly what we needed, got back to us very quickly. Super friendly and personable. Definitely see what she can do for you, i’m sure you’ll be pleased.
Fantastic experience: Prompt and profession service. Absolutely top notch.
Fantastic experience: Les is the consummate professional. She simply gets the job done and makes it easy on you. I cannot recommend her highly enough for any services you may need.
Fantastic experience: Worked directly with Leslie and she was such a pleasure to do business with. She made things as convenient as possible, even though we are located in a different state. My situation was a little tricky and she didn’t stop until the job was complete. DEFINITELY RECOMMEND.
Fantastic experience: I hired a Les and her team for a frivolous lawsuit that was thrown against my business she totally found the guy and prove that he was not hurt saving me a ton of money . They communicate well with their clients and they are true professionals if you decide to use them you’ll be happy I promise
Fantastic experience: If you find yourself in a position where you need the services of a process server or a private investigator look no further. These are the people to choose. I highly recommend The Windsor Agency. Les and her team are top notch, work hard and are able to ensure that the job gets done correctly. They have excellent communication skills, are extremely organized and very reliable.
Fantastic experience: Leslie handled things very well and I can't thank her enough!
Fantastic experience: Leslie handled things very professionally
Fantastic experience: Very professional and thorough! Felt like all circumstances were understood and outcome was positive!
Fantastic experience: This is the absolute best agency in West Texas. I have used this company many times and I have first hand experience about how professional and thorough they are. I would recommend this company to anyone.
Fantastic experience: Highly recommended. Very professional. They are the absolute best in town.
Fantastic experience: Will not work with anyone in town, when it comes to hiring a private investigator who is responsible, dedicated, and gets things done immediately , we hire 'The Windsor Agency', our clients depend on fast and accurate investigations. No one better than Lesley Windsor-Reeves to handle our cases!
Negative experience: These people are the worst. My sons gma hired them to follow me... caught them following me immidiately. They are the worst at their job. I have them on camera driving down my my alley way and walking around my house Peeping in windows. (Yes leslie we have cameras too :] ) Parked right in plain sight, used camera flash at night which made it even more obvious.WORLDS WORST PI! They are not discrete. (Even though they may think so) wouldnt suggest hiring them at all, they may "get the job done" but its kinda hard to do that when its obvious that you're being followed. you would think a "good" private investigator would have all the details and would know not to park in plain sight, and make it blatantly obvious. They even panicked when we drove around the corner, he tried to hide behind a sun visor that he couldnt get to stay up hahahaha i died laughing... Aaaannny ways i wouldnt suggest them at all. All of this is not coming from someone who used them, this is coming from the victim of their pathetic "steak out". Nice try though guys!!! Better luck next time? Or not.
Fantastic experience: Lesley worked hard and fast to get our subpoena served WAY ahead of schedule.
Fantastic experience: Les is the best! Would recommend to ANYONE needed to properly serve ANYONE, efficient and to the point , helped me get relief in a time of need. In less than 24hrs her deduction and logical skills helped me breakdown a fake address I was given, putting me one step closer to finding my son. 10/10!!! Thanks for staying on the phone with me Les.
Fantastic experience: Les is the best person I've met. She has never not helped me or decided on a situation. She's the boss and will always help those that walk through her door.
Fantastic experience: Simply the best!
Fantastic experience: Lesley Windsor-Reeves with 'The Windsor Agency' is the best private investigator in Lubbock, Texas and the surrounding areas, I work with a Criminal Defense attorney's and any time they need anything as simple as a 'subpoena served' or something as extensive as measuring distance, time, and area, to determine if an officer had an actual line of sight, and had probably cause to stop our clients or not , which in turn determines a 'Guilty' or 'Not Guilty' verdict, we trust no one else but Lesley and her amazing investigative skills!!!
Fantastic experience: The best!
Fantastic experience: Very professional. Would highly recommend.
Fantastic experience: Professional, discretion, dedicated.
Fantastic experience: Hired Lesley to do some measurements that I thought might be somewhat helpful. She went above and beyond the call of duty to the point that she set free a guy who was accused of a very serious felony. Set him free not on a technicality, but was actually innocent. Never wouldve happened without her.
Fantastic experience: Great people who valued my business
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