First Class Process

25 Hyatt St #302, 10301, Staten Island
25 Hyatt St #302
10301, Staten Island
+1718-376-0700

Opening hours

  • sunday: (closed)
  • monday: 9h-22h
  • tuesday: 9h-22h
  • wednesday: 9h-22h
  • thursday: 9h-22h
  • friday: 9h-22h
  • saturday: 9h-22h

About Us
We are licensed and bonded by the NYC Department of Consumer Affairs as a registered process server and licensed by the NYS Department of State as a PRIVATE INVESTIGATOR with over 25 years of experience in the legal field. We are available to assist you with any service of process of your Child Support Order, Custody and/or Visitation papers, Landlord/Tenant notices and petitions, Summons and Complaint, Divorce papers, Orders to Show Cause, Subpoenas, Citations, and any other legal papers related to any type of proceeding. We are honest, reliable, and efficient. We have a proven track record in dealing with evasive defendants/respondents. Our rates are reasonable and competitive 718-376-0700
[email protected]

Our comment from Baker Street Directory about First Class Process:

First Class Process is a highly professional and reliable process serving company based in Staten Island, known for their exceptional customer service and quick turnaround times. Clients have praised the team for their responsiveness and dedication, as well as their ability to handle sensitive and time-sensitive cases effectively. Many users have shared their positive experiences, highlighting the following strengths:

  • Fast and Efficient Service: Customers consistently report that their documents are served quickly, often exceeding expectations.
  • Outstanding Communication: The team is known for keeping clients informed throughout the process, reducing stress and providing peace of mind.
  • Professional and Courteous Staff: Reviews emphasize the professionalism and kindness of the staff, particularly Greg, who has been noted for his commitment to customer satisfaction.
  • Reliable and Diligent: Many clients attest to the thoroughness and dependability of First Class Process, making it a top choice for legal support.

While some users have experienced issues, such as misunderstandings regarding service fees, the overwhelming majority highlight their remarkable experiences and express strong recommendations. First Class Process is dedicated to delivering first-class service, ensuring that each client's needs are met with care and efficiency.

Baker Street Directory cannot guarantee that the professionals and companies listed in the directory have the necessary training and certifications to practice as private investigators. We recommend that you request the corresponding licence of the investigator you are going to hire to verify that he/she can practice the profession.

First Class Process: Reviews

4.9/5 (55 Reviews)
C. F. 10 months ago

Fantastic experience: Amazing service. Initially, I retained a different process server. They made one attempt and then dropped the ball. Time was running out for me. Then I reached out to First Class Process. At that point, I was just hoping to get documentation that I had done due diligence. To my pleasant surprise, First Class successfully served the papers despite the short turn around timeframe, the defendant having a very unpredictable schedule and living on the other side of Manhattan. 100% recommend!

First Class Process
First Class Process

Thank you for your review! It’s greatly appreciated. We are happy we could assist!

She’s Life 10 months ago

Fantastic experience: Greg did good fast and professional job. Really recommend that

First Class Process
First Class Process

Thanks for your review!

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Katie Sargent 11 months ago

Fantastic experience: I am a legal assistant and had to serve papers from out of state. Greg was the fastest, most responsive and reasonable process server that I have ever worked with. I wish all process servers were as awesome as he is! Excellent photos of tacking and detailed notes each service attempt. PS Unrelated, but I love his accent as well :)

First Class Process
First Class Process

Thank you for your review it’s greatly appreciated.

Amanda Vazquez 11 months ago

Fantastic experience: This was my first time dealing with a situation like this. And I will be the first to admit my anxiety and stress was showing. Greg was amazing throughout the entire process, responding to me with grace and patience. He assured me everything would be complete by my deadline and he made sure it happened. He was very responsive and answered all my questions. I would work with Greg again if I ever have to do something like this again.

First Class Process
First Class Process

Thank you for putting your trust in us. Good luck with your case and hope for the best results

Psychic Medium Chris George 1 year ago

Fantastic experience: First Class has gone above and beyond for me. Absolutely professional. I couldn't recommend them any more highly.

First Class Process
First Class Process

Thank you for your review it is greatly appreciated!

Dawn O'Malley 1 year ago

Fantastic experience: Going above and beyond doesn't even begin to describe the professionalism and expertise I've received from First Class Process. I hired them twice now to serve court documents. Both times they guided and handled the process for me quickly and efficiently. If your case is important to you then look no further. I highly recommend you do not wait and give them a call now. Thank you again.

First Class Process
First Class Process

Thank you for your review! We’re happy we were able to assist, thank you for choosing FCP!

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Lori Masseria 1 year ago

Fantastic experience: Super Quick response! Got the job done quickly ang great communication. Highly reccommend!

First Class Process
First Class Process

Thank you for your review! We wish you the best of luck with your case.

Neil Deluzio 1 year ago

Fantastic experience: These guys are great best! Exceeded my expectations A+

First Class Process
First Class Process

Thank you!

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Julie Valenti 1 year ago

Fantastic experience: Very professional! I needed help and they were able to do it for me any very quickly would definitely recommend their services

First Class Process
First Class Process

Thank you so much for your review! We are glad we were able to assist you.

Pete Mattera 1 year ago

Fantastic experience: Name says it all, first class all the way. Fast and on point. Also great communication and customer service. Would recommend all day long.

First Class Process
First Class Process

Thank you for the kind words. It’s appreciated. Good luck with your court case.

Elijah Tucker 1 year ago

Fantastic experience: Professional, got what needed done in a timely manner. Definitely would recommend using them.

First Class Process
First Class Process

Thank you so much!

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Stephen McFadden 1 year ago

Fantastic experience: Prompt reliable service

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First Class Process
First Class Process

Thank you! Much appreciated

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Christina Parsons 1 year ago

Fantastic experience: Awesome people! Very professional, they get the job done QUICK! Definately recommend!

First Class Process
First Class Process

Thank you! We’re so happy that everything worked out in the end

Sami San 2 years ago

Negative experience: I would never use this place again. He originally told me before I paid that my notice would be served in 3 days. It wasn’t so I had to call and he proceeds to tell me it takes 5 days and that if it was “time sensitive” he would have charged me more. What notice isn’t time sensitive?? And further he never sent a proof of service. This guy should be out of business. After leaving this review this guy Greg and his girlfriend proceeded to harass and intimidate me by phone multiple times and at one point the girlfriend kept repeating my address as if saying we know where you live. Sounds like threats to me at which point I had to block them. After realizing that I would not cave in to their bullying, they FINALLY sent my affidavit of service. I am reporting them to attorney general and dept consumer affairs.

Melissa Ruiz 2 years ago

Fantastic experience: A job well done! I needed expedited service and I needed documents served to a person in a different state. The person was served 2 days after I hired the company. Quick and effective. Would highly recommend. Thanks guys

First Class Process
First Class Process

Thank you for your review! We are happy all went well and we were able to complete this service request for you.

Cynthia 2 years ago

Fantastic experience: I've spoken to a few process server companies and none were close to being as informative and honest as First Class Process. First Class Process surpassed my expectations with their work! I knew the person I was serving would be a challenge and even though the documents were not successfully served, I know for a fact First Class Process did their absolute very best in their attempts. First Class Process did exactly what they said they would and used every single information I provided to assist with serving of my documents. First Class Process is an outstanding company because they stand by their word and are compassionate about their work. I am super grateful to have come across such a diligent and honest process server. I would recommend them to everyone! I look forward to using them again in the future!

First Class Process
First Class Process

This is a 5 star review from a FIVE STAR client. Thank you for such descriptive appreciation. Superb testimonial

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Gina LaMotte 2 years ago

Fantastic experience: Gregg was the perfect guy for the job. I’m so glad I called his company. I would absolutely recommend him and I will definitely be using his service’s again.

First Class Process
First Class Process

Thank you! I wish you all the best going forward

Oscar Estevez 2 years ago

Fantastic experience: Once again want to thank Greg and Jen for their professionalism. I’m glad I chose the right company to handle my situation .

First Class Process
First Class Process

Thank you so much!

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Maria LaSorsa 2 years ago

Fantastic experience: Greg was incredible he got a very difficult serve done… and so professional throughout. Jen was great as well. Answering any and all questions I had. I will definitely be using them again.

First Class Process
First Class Process

Thank you so much!

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Mazen Alromhein 2 years ago

Fantastic experience: Wonderful to work with in such a stressful time. They took care of my service quickly. Office staff was very informative and patient with me and my many questions. They kept me updated so I had nothing to worry about! Highly recommend

First Class Process
First Class Process

Thank you. We wish you well going forward

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Nicolette Fazzino 2 years ago

Fantastic experience: Fast reliable service, I highly recommend using this company.

First Class Process
First Class Process

Thank you so much!

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Roberto Pagan 3 years ago

Fantastic experience: Great Service, fast response. Happy repeat customer!!

First Class Process
First Class Process

Thanks Robert we appreciate you as a repeat customer and thank you for taking the time to leave us a review!

Mheni Dibene 3 years ago

Fantastic experience: Professional. Great customer service.

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First Class Process
First Class Process

Thank you for your reconsideration

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Lori Savoca 3 years ago

Fantastic experience: Fast and excellent service. Persistent and professional.

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First Class Process
First Class Process

We aim to please and happy your satisfied

Gina Billera 3 years ago

Fantastic experience: Thank you for your fast and reliable service of process. Will definitely recommend.

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First Class Process
First Class Process

It was our pleasure to help

Peggy Henry 3 years ago

Fantastic experience: Very quick and efficient service. Would definitely recommend and use in the future.

First Class Process
First Class Process

Your recommendation means a lot. We're grateful

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Michele Sileo 4 years ago

Fantastic experience: My go to process servers - no job is too big or too small. Great work!

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First Class Process
First Class Process

We value your law firms business. Thank you for your trust and endorsement. Also, we are grateful for the referrals you spread throughout Staten Island in the family law community.

Lorenzo Jackson 4 years ago

Fantastic experience: First Class Process is absolutely wonderful and great at what they do. I am very happy with the job they have done for me and would recommend them to anyone looking for a private investigator. They are very professional and respectful, First class is the perfect name for them cause they do first class work. Thanks again First Class Process.

First Class Process
First Class Process

Thank you for the kind words. Your a gentleman. It’s been a total pleasure throughout

Stephanie Hernandez 4 years ago

Fantastic experience: Overall they are the best processing company. Quick, reliable and professional service.

First Class Process
First Class Process

Thank you for your confidence and endorsement. Much appreciated

Daniel Cavanagh 4 years ago

Fantastic experience: This place was very professional! Greg and Jen were attentive and sympathetic to my needs and took care of what needed to be done. Also, they expedited the paperwork and made me feel at ease. Definitely recommend them for all your processing needs!

First Class Process
First Class Process

Much appreciated Dan, happy to assist! Please spread the word

Andrey Gudzinskiy 4 years ago

Fantastic experience: Great service at reasonable price. I hired these guys by recommendation of my lawyer, 8 hours later the job was done quick and smooth. It was a pleasurer to deal with the real professionals.

First Class Process
First Class Process

Thank you for sharing your experience and the kind words

Gary Miller 5 years ago

Fantastic experience: Greg was outstanding. He went above and beyond. I was in a situation with an evasive defendant and the previous investigator failed to serve her despite multiple attempts. The following day after my phone call with First Class Process, Greg surveilled the defendant, served her and provided additional very valuable information. I really wouldn't use anyone else. He was professional and very effective!!

First Class Process
First Class Process

Thank you for the kind words and fine testimonial. It was truly a pleasure working with you

Joyce Gandolfo 5 years ago

Fantastic experience: Greg is responsible professional. and very thorough . Also he is very knowledgeable and keeps his client posted on status.of the matter. He makes a uncomfortable situation easy to manage knowing he is expediting Our matter ..

First Class Process
First Class Process

We’re so happy to assist and truly hope that justice prevails in the end. I appreciate the feedback and wish you well

Cait 5 years ago

Fantastic experience: Reliable and helpful through this stressful process. They got the job done, I recommend using this company

First Class Process
First Class Process

Thank you, we are happy to hear we helped ease your mind through the stressful time you were having.

Thomas Vandenabeele 5 years ago

Fantastic experience: If you need someone served fast, First Class Process is the company you need. They are very professional and responsive. They always find a way to timely serve an individual personally and they provide detailed reports.

First Class Process
First Class Process

Thank you so much.! We are pleased to be recognized for our qualification and character. We take great pride when offering legal support to our NYC lawfirm and attorney clients. We certainly appreciate your business

Tarr Tarpeh 5 years ago

Negative experience: If i could give negative stars i would have given minus 100stars if i had ten hands its 10thumbs down, zero stars they are SCAMMERS...I've never written a review before as many times as i been ask frm websites or phone survey good nor bad I never take the time, but firstclassprocess force my hand... I give my summons to serve in Manhattan i paid 95$, i give them the address they went to the location, the receptionist at the front desk told them go around to the back entrance, "that is where they accept summons"(government office). First Class Process told me to pay "another 95$ to go and drop off in the back of the building" same building, they climbed different locations i should pay again its a new assignments... THIEVES, first class needs to be investigated they are corrupt n scammers plus liers.

First Class Process
First Class Process

Mr Tarpeh, I’m prepared to forward our entire email exchange from back in April to the folks at Google to prove your wrongful dishonest claim. I saved the entire email thread which would debunk your faux claim of impropriety. YES you were forewarned that service requests are payable “per address” and it is completely untrue that 1 Centre Street is around the back of the building of 100 Church Street. The fact is that there is a distance of .4 mile which is an 8 minute walk. I’m extremely confident that once Google staff takes a look at the true facts your negative claim will exonerate my reputation of course 1st Class service. You can not use this platform to bully a business. Sorry to say in this very rare instance the customer is not always right.

Vin B 6 years ago

Fantastic experience: Definitely the best people to get the job done right !!! Thank you soo much !

First Class Process
First Class Process

Thank you; we're happy you're pleased.

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Kate Linnane 6 years ago

Fantastic experience: Highly recommend! Responsive, professional, quick turnaround of necessary documents...absolutely no question that I will use First Class for all service needs going forward.

First Class Process
First Class Process

Thank you so much for your kind words, review! It is greatly appreciated. We look forward to hearing from you again.

Trish Burke 6 years ago

Fantastic experience: Honestly, the name says it all. First Class Process is just that, a first class business which prides itself in providing unparalleled service in a manner which allows it's clients to rest easy knowing that the job will be handled professionally, competently and expediently.

First Class Process
First Class Process

Thank you for your review! It is greatly appreciated.

A D 6 years ago

Fantastic experience: I have used their services on several cases and every time has been an exceptional experience. They go above and beyond to make sure the job gets done efficiently. I highly recommend their services.

First Class Process
First Class Process

Thank you for sharing your experience. We appreciate the positive feedback and also proud to provide satisfactory service

V Nessv 6 years ago

Fantastic experience: I used first class processing for their private investigating services. They were extremely easy to get in contact with, were always there when I had questions, and kept me up to date on the investigation. They gave me the results I needed to confirm to be able to hold up in court. Highly recommend Greg!

First Class Process
First Class Process

Wonderful news! We are trying to expand our investigation branch of our business,for those who are seeking out a private investigator consider this fine testament. Thank you for the kind words!

Simply Serve America 6 years ago

Fantastic experience: Wonderful Service! Fast, Effective, and Easy to Work With! I highly recommend and will certainly continue to use this company.

First Class Process
First Class Process

Thank you Matt for the kind words. Much appreciated

Alana Gaymon 7 years ago

Fantastic experience: Fast and efficient - which is exactly what is needed!

First Class Process
First Class Process

Alana, as a return customer we value your business and thank you for taking the time to share your experience

Elizabeth Paolino (Reina Exotic) 7 years ago

Fantastic experience: I'm very impressed by how professional the process server Greg is, he sticks by his word when he says he's going to serve the person he does what he promises gets the job done, hes very dedicated I highly recommend him hes amazing, thank you for helping us.

First Class Process
First Class Process

Thank you Elizabeth. It was our pleasure. We appreciate the kind words in this testimonial

Julia Cenac 7 years ago

Fantastic experience: My experience with this company was excellent. I will recommend anyone to this server

First Class Process
First Class Process

Thank you. We appreciate the kind words

Dana Nukho 7 years ago

Fantastic experience: Thank you for your speedy service! You were extremely helpful and I highly recommend you! God bless

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First Class Process
First Class Process

It was my pleasure. Thank you for the positive feedback

Michael Balbo 7 years ago

Fantastic experience: Gregg and his team are amazing. I have used them approximately 5 times. Both for Rush service and regular. Every time they have hit the mark and have been in direct contact with me. I wouldn't use any other company after using them. They have excellent communication, good pricing and they remember who you are when you call, unlike some companies that are just too busy if you know what I mean. You would be crazy not to give this company a try, you won't regret it.

First Class Process
First Class Process

We are humble and grateful for this find testimonial thank you

Erica Davidson 7 years ago

Fantastic experience: I most definitely refer anyone to the process server Staten Island . They take care of you!

First Class Process
First Class Process

Thank you, glad you're satisfied. Happy to assist ~ FCP

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Dave Z 7 years ago

Fantastic experience: First Class Process was great! My legal paper work was very time sensitive and they were able to service me without any hassle or issues. Definitely recommended!

First Class Process
First Class Process

Thank you. We are so happy you are satisfied with our service

Miechia Gulley, Esq. 7 years ago

Fantastic experience: Greg is all about customer satisfaction and he goes the extra mile to ensure service has been perfected. I've recommended him to other attorneys and they, too, were satisfied with his services.

First Class Process
First Class Process

Law firms measure your practice standard based upon repeated instances, as appose to that pro se' individual who has a single interaction. With that, it is gratifying to receive your vote of confidence Miesha. Thank you for your business and this fine endorsement.

Erin Colgan 7 years ago

Fantastic experience: My practice relies on First Class Process to get the job done! They work fast and professional every time! I couldn't be any happier with their service and highly recommend them.

First Class Process
First Class Process

We value your law firms business. Thank you for your trust and endorsement. Also, we are grateful for the referrals you spread throughout Staten Island in the family law community.

Sal Langella 7 years ago

Fantastic experience: Great professional person to work with professionally executed summons complete communication via text and phone the whole organization I will use again if need be !!:)

First Class Process
First Class Process

Thank you sir! Good luck with your case going forward

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Luciano Quinones 8 years ago

Fantastic experience: I must say I've been going through an extreme hardship fighting with my ex-husband in Queens Family Court for my son. It's a very emotional time to say the least. In any case, I had to find a company whom could serve my ex with custody/visitation papers so I immediately googled such companies. I was directed to First Class Process Server Staten Island and from the first conversation with Greg, I was impressed, comforted and pleased which still cannot give my interaction with him justice. I explained my situation which is of course what this company does on a daily basis but this was my first time using a service to serve papers and it took an extreme burden off my shoulders. Greg and his staff was professional from the very beginning. He told me that it will be taken care of right away as long as I supply him with the necessary information and he wasn't kidding. He kept me up to date every step of the serving process which was more than I could have asked for. I would say "First Class Process" is an excellent name for this company. With the experience that I am suffering through right now, Greg turned a hardship into a less worrisome situation. I would recommend this company to anyone. Professional, Kind, Courteous and Respectful of people's personal situations. Thank you Greg and associates, I will be using you for all of my professional needs. A PLUS SERVICE ALL THE WAY.... Sincerely, Cheryl Ann

First Class Process
First Class Process

We are pleased with your heartfelt satisfaction and grateful for this generous testimonial. Thank you, Greg~ FCP

Ridwan Sharkar 8 years ago

Fantastic experience: First class process was the best decision I made during a stressful time. Reliable, professional and highly recommended process server.

First Class Process
First Class Process

Thank you for the kind words. At FCP we aim to provide comfort by delivering details and updates to those sensitive cases of personal interest

Al Liberato 8 years ago

Fantastic experience: First Class Process was such a great help. They were able to serve my legal paper work without hassle. They truly made this step of the legal process a breeze for me. Highly recommended!

First Class Process
First Class Process

Thank you for your positive feedback. At FCP we aim for smooth efficient results. We certainly value our customer satisfaction

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