On Call Investigative Solutions, LLC

1925 N 25th St, 76707, Waco
1925 N 25th St
76707, Waco
+1254-640-1253

Opening hours

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On Call Investigative Solutions, LLC is a veteran-owned private investigation company located in Waco, Texas. They are conveniently located within walking distance from the McLennan County Courthouse and many successful attorneys in the downtown area. With several years of investigation experience, On Call Investigative Solutions, LLC is a one-stop shop for all of your investigation needs. From criminal cases to civil cases, they have you covered. They assist a wide variety of clients, from individuals to attorneys. Approaching each case with their full attention and dedication, they aim to protect your interests and exceed your expectations.

Our comment from Baker Street Directory about On Call Investigative Solutions, LLC:

On Call Investigative Solutions, LLC is a premier investigative service known for its dedication, professionalism, and excellent customer care. Clients consistently highlight the company's ability to provide clear communication and detailed plans, making the process seamless and stress-free. Many have praised Mr. Haywood Sawyer and Daniela Sawyer for going above and beyond to meet their needs, assuring them with diligent work and timely responses.

Key strengths include:

  • Thorough and efficient investigations that often exceed client expectations.
  • A team that is responsive and accommodating, ready to tackle urgent cases with care.
  • Outstanding background research and process services that are reliable and timely.
  • A compassionate approach, making clients feel understood and supported throughout their cases.
  • Highly recommended by various clients, including legal professionals and individuals seeking personal assistance.

While most reviews are overwhelmingly positive, a few users highlighted the challenges that come with complex cases, emphasizing the importance of clear communication from the onset. However, the team's responsiveness and professionalism have consistently been affirmed in overcoming such hurdles.

In summary, On Call Investigative Solutions, LLC stands as a trusted ally for those needing investigative support, delivering effective results while treating clients like family.

Baker Street Directory cannot guarantee that the professionals and companies listed in the directory have the necessary training and certifications to practice as private investigators. We recommend that you request the corresponding licence of the investigator you are going to hire to verify that he/she can practice the profession.

On Call Investigative Solutions, LLC: Reviews

4.9/5 (48 Reviews)
King Tre 11 months ago

Fantastic experience: Very satisfied with my service from the very beginning everything was explained to me very clearly. The plan was very detailed and very thought out and executed. I would highly recommend if you can't afford a lawyer I would ask for them by name

Kayla 1 year ago

Fantastic experience: Mr. Sawyer met and surpassed all expectations! He was very diligent, helpful, and eased my mind during my case.

James Cartwright 1 year ago

Fantastic experience: Mr. Sawyer was professional and thorough. He was always responsive and was able to complete his investigation much more quickly than expected. I would highly recommend him to anyone looking for a private investigator.

Ethan Johnson 1 year ago

Fantastic experience: Daniela Sawyer was great to work with! Highly recommend this company to anyone, best of the best!

Seamus O'Connor 1 year ago

Fantastic experience: My firm needed assistance in a matter near OCI's location. The staff at OCI is incredibly responsive and accommodating. I would recommend this company to anyone looking for similar services.

Barry Klein 2 years ago

Fantastic experience: It was my first time ever contacting an investigator. Haywood put me at ease and made the process clear. Haywood communicated throughout and in short order delivered the information I had been eager to receive. Thank you!

Carmen Rodgers 2 years ago

Fantastic experience: Daniela Sawyer worked hard and fast on my son's case. One of the most difficult cases to try in court. My son's case was ultimately dismissed 4 days before trial, after 8 year's of fighting it!! We would highly recommend this investigative firm! Thank you Daniela Sawyer! God bless what you do!

Dillon Little 2 years ago

Fantastic experience: I would definitely recommend this group to represent me or anyone else they didn't waste any time to get the info they needed and got the job done quickly very responsive and answered all my questions along the way

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Dillon it was an honor to work with you to resolve the issues and bring the truth to light. Thank you for your patience in this journey.

BAJ Glass 2 years ago

Fantastic experience: They were fantastic. Appreciate it. They made dealing with the scenario easy and not stressful.

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Thank you and it was a pleasure to work for you.

Justin Anderson 3 years ago

Fantastic experience: I have a solo law practice and I've used Haywood & Daniela at OCIS for all my investigation work - background research, service of papers, in-field work. They work hard and are very reliable. These guys are GREAT! Definitely recommend.

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Justin, we enjoy working with you and watching you grow. You do good by your clients and we recommend you as well.

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John Rice 3 years ago

Fantastic experience: I found the investigator to be as thorough as possible given the circumstances of the investigation that I understand is on-going. I feel that I am getting my money's worth and am so far happy with the results.

Shera DeMay 3 years ago

Fantastic experience: We used On Call to serve citations on a couple of defendants who another process service firm was not able to. They were very friendly as well. We will definitely use them again if we have to serve citations in the central Texas area.

Stephanie Hernandez 4 years ago

Fantastic experience: I love these guys! They are fast, and affordable! We enjoyed working with them. Please don't hesitate to contact them for your processing needs! they will not disappoint!

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Thank you so much, Stephanie. We enjoy being able to build friendships with our amazing clients.

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Madi Frohling 5 years ago

Fantastic experience: Mr. Sawyer has provided excellent, efficient process service for citations! I would recommend On Call Investigative Solutions, LLC to anyone! We look forward to using your services in the future!

Katherine Burrow 5 years ago

Fantastic experience: The staff at On Call Investigative service was fantastic to work with. The job they did for me was above and beyond what was expected. It was a difficult case but they did not give up. Exactly what you expect from a professional. I will call them again when I need their service. Great people to work with.

Suzann Gonzalez 5 years ago

Fantastic experience: Professional & reliable! Thorough & reasonable! Would recommend! A++

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Jessica Edwards 5 years ago

Fantastic experience: Highly recommended Go the extra mile to help Dedicated

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christi horning 5 years ago

Fantastic experience: The staff cares about your needs!

Desiree McCutcheon 5 years ago

Fantastic experience: Love how they are dedicated and they do not quit on their cases until their golas are achieved.

Sabrina Scott 5 years ago

Fantastic experience: Definitely will be using this service again and again. They are very professional, and quick! They got our person served within the same day! We highly recommend them!

Jay Jay 5 years ago

Fantastic experience: Great Company to work with , Haywood is a great Chief Investigator with great experience i recommend this agency over many. Hands Down they are the best in Texas and Top Ten in the US.

Kennan Ryan Westbrook 6 years ago

Fantastic experience: These guys are fantastic.

Bertha A. Zuniga 6 years ago

Fantastic experience: Excellent investigative skills. I'm an attorney who hired him to investigate issues in my client's case. Thanks to him, my client's case was won. I've continued to hire him . Highly recommend him !!!!!

Journey Christian Community 6 years ago

Fantastic experience: Here at Journey we always do background checks on anyone who works for/at the church or serves as a Sunday school teacher or volunteers around our children/youth etc. We use On Call Investigative Solutions as our go to background checker and the quality of customer service and quick response time is always great!

Priya Kirby 6 years ago

Fantastic experience: Great service! Reliable, honest and great work. They are true to their work and cost efficient. If you need things done right and in a prompt manner, this is the company to go through!!! I appreciate your great work!!

Catsur na 6 years ago

Fantastic experience: I was a bit worried because I had an urgent need, not that much money, and a special case, but Mr. Haywood addressed everything spectacularly! Fast response times and great customer service. I've never needed a PI before, and he made navigating the process super easy and understandable. Highly recommended!

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

It was a pleasure to work with you concerning what you needed. We work with our clients to help them understand the PI Industry. Thank you for choosing us to help you.

Lupe Martin 7 years ago

Fantastic experience: My daughter is fighting a custody battle. We needed information fast. I contacted Sawyer explained our situation, and the next day we had information that was extremely useful and beneficial to her case. We also needed last minute surveillance, and again he delivered. If you need someone on your side who will get the job done, Sawyer is definitely the man. Thank you again!

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Thank you Lupe. It was a pleasure to see you again and to meet your daughter. I hope all is well.

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Talisa Sandoval 7 years ago

Fantastic experience: If you want something done Fast and efficient Haywood Sawyer will get the job done! More than happy with the background checks he did to help give evidence for my custody battle and surveillance when it was needed last minute! I will definitely be using him and his services again. Thank you again, Haywood!

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Thank you for your kind words. It was a joy to meet you even under these circumstances. If you are ever back in Waco, stop and say hello.

Millie Hanger 7 years ago

Fantastic experience: I contacted this company based upon my brother’s glowing reviews. I asked for a comprehensive background check on a person who was living with my son and being abusive to him. It wasn’t an easy task either-as she had lived in multiple states in the past 10 years and I gave them less than a week’s notice. My lawyer advised me to use her PI, and seeing as she’s one of the best family lawyers in Kansas City I would typically take her advice, but I listened to my brother’s advice and am so glad I did. My lawyer thought it was a waste of money, as it can be pricey, but after seeing the report and detailed work that was done she said she was dead wrong and that we owed a huge part of our win to them. If you need things done right and quick, then there is no one else I would trust. My son is safe now thanks to these investigators! They kept me informed daily and were readily available to talk over the phone, through text, and through email throughout the process. I can’t say enough good things! Thank you all so much!!

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Thank you Ms. Hanger for your review. It has been a pleasure getting to know your family.

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Jason Davis 7 years ago

Fantastic experience: Great team here!

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On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Thank you Jason

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Jamie Grubb 7 years ago

Fantastic experience: Five stars is not sufficient for the level of professional, courteous, and compassionate care we received from Hayward and his team. They want far above and beyond my expectations in handling a sensative and stressful situation while negotiating unexpected changes flawlessly. We all highly recommend.

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Thank you for your review. Your opinion matters to us and to our future clients!

Rebecca Browder 8 years ago

Fantastic experience: We had the opportunity to work with On Call Investigations on a delicate case. Haywood Sawyer and his team did an awesome job understanding the case and worked with us to accomplish the job. Haywood was patient and professional from start to finish. We would work with he and his team anytime. We highly recommend his company. Falcon R. I.M. Investigations.

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Rebecca it was a pleasure to work with you and your company multiple times on different assignments. I look forward to working with you in the future.

Remy's Family 8 years ago

Fantastic experience: Most professional group of investigators I've ever met. Mr. and Mrs. Sawyer make sure their clients are well taken care of and always informed of the events of the case as they unfold. I've met more than one investigator in the McLennan County area and the On Call Investigations Team is by far the most knowledgeable group of investigators I've ever had the pleasure of talking to! I recommend them times ten!

On Call Investigative Solutions, LLC
On Call Investigative Solutions, LLC

Thank you, Edward.

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Jared Bonner 9 years ago

Fantastic experience: Investigation team is amazing and very thorough. Recommend for sure.

nancy sowell 9 years ago

Positive experience: Investigative Solution was founded by good friend Sawyer. He is a very dedicated person. He is all about making sure the crimes are prosecuted. Especially when children are being harmed. Recommend any one needing his services to look him up.

B.R. Mehta 9 years ago

Fantastic experience: They're the best! I strongly recommend them!

Angela Green 9 years ago

Fantastic experience: Staff is very caring, compassionate and very eager to bring justice. The staff had many years and background of law enforcement. Easy to talk to and great listeners.

Joy Cowell 9 years ago

Fantastic experience: Very thorough, highly recommend

Colten Goodman 9 years ago

Fantastic experience: On call investigative solutions is an awesome service with an outstanding professional group of people.

Matthew Wright 9 years ago

Fantastic experience: On Call Investigative Solutions is a key partner with DLW Law, PLLC. Their work is honest, complete, and holds up in Court. We are proud to have them as part of our legal team.

Juan Martinez 9 years ago

Fantastic experience: Easy to work with - Gave timely responses including exact information I requested - Showed compassion for the situation - Provided knowledgeable guidance about laws and regulations. If you are looking for private investigators who are reliable and discreet? Then check out this agency. They conduct various kinds of investigations at reasonable rates.

Nobody Important 9 years ago

Fantastic experience: Most amazing people ever!!! Never worked with someone who was so professional at what they did and truly cared about their clients!!!!

Felipe Alvarez 9 years ago

Positive experience: Very thorough investigator!

Ambrose Thorp 9 years ago

Positive experience: I have known the 'team' for a long time. They are who they are

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Sandwich Maker 9 years ago

Fantastic experience: I believe that Mr Sawyer will do a great job and is able to handle all cases in a professional manner

Scott “THE ONE AND ONLY” Jones 9 years ago

Fantastic experience: Reliable, polite and professional. Success rate is above average. Great team work throughout the entire staff.

Jessica L. Dietrich 9 years ago

Fantastic experience: I highly recommend this service. Everything was done with such prestige. I felt like family from that first phone call. The attentiveness I was shown was more then 5 star. I will never go anywhere else for these matters.

Jerry Mccutcheon 9 years ago

Fantastic experience: Great people

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