Sunset Blvd. Investigations, Inc.

Fantastic experience: I had an incredibly positive experience with Sunset Blvd Investigations. I wasn't sure if my situation could benefit from a private investigator, but I wanted to learn more. I ended up talking with Randy, who went over my situation in detail, explaining possible outcomes and options along the way. He ultimately recommended I not hire an investigator at this point, but gave me great advice on how to move things forward in the meantime and circle back if (hopefully when!) things change. Randy made my interest the top priority. I'm so glad I talked with him and got to benefit from his expertise and care. So savvy and trustworthy!

Fantastic experience: Absolutely amazing company! I can't recommend them enough. They helped me immensely with a personal situation, easing my anxieties significantly. Randy and Gabriel were incredibly helpful and kind throughout the entire process. Their professionalism and support made a challenging time much more manageable. If you need a reliable and compassionate investigation team, this is the place to go.

Fantastic experience: I live in Washington State and my son was having bouts of homelessness here for a couple of years. In January, he convinced a local church to purchase him an Amtrak ticket to Los Angeles, but I did not discover this until later. When I did, I was two months behind his most recent known location. He could have been anywhere. This was complicated by him not wanting to rely on shelters or other resources available to homeless persons. He had been trained by me since his boyhood in how to survive in wilderness and mountainous terrain. So, his wandering could have led him anywhere. The odds of finding him were greater than finding a needle in a haystack. They were impossible odds. I knew I needed help but had never had cause to employ investigators before. After looking at various reviews of agencies in the LA area, I decided to call Sunset Boulevard Investigations. Randy answered that call and as I began to describe the situation, he put me on the speakerphone, and I was soon telling the story to the entire team. This was also when I first spoke with Heidi, who became the lead investigator on the case. They asked all the right questions and expressed confidence, despite the long odds. Over the course of the next month, they created missing posters and got them into the hands of various agencies and law enforcement from San Diego to Portland. They covered all the state transit systems and Heidi performed foot patrols in areas where we thought my son might be. At times, I despaired that I would find him. He had no phone, limited resources, and he had no maps of the wilderness areas I was concerned he may have ventured into. But Heidi and Randy remained confident, and Heidi especially went beyond the norm of just doing a job and encouraged me to keep my spirits up. She was an anchor for me. Then we had a break. He was seen in Ventura by a state park ranger who called me based on the poster. But she had not seen the poster until after her encounter with my son. Now I was one week behind him. The team focused on that area but unbeknownst to us at the time, he had headed south again. Then, another break a little later—I received a call from an Orange County sheriff deputy who had spoken with him that morning outside a state park in San Clemente. I was hours behind him. I booked flights to Orange County and headed to San Clemente to search in person. After a couple of days, I spoke to two homeless men at the San Clemente pier, and they verified they had spoken with him the previous day. An hour later, we walked out to the end of the pier and there was my son, sitting on a bench with his belongings and quietly looking out over the sea at an aircraft carrier in the distance. The reunion was emotional to say the least. Had it not been for all the work that Sunset Boulevard Investigations had done for me, I would not have found him. He would still be wandering the southland. During his journey, he had walked from Ventura to San Clemente and was robbed of his possessions through sneak theft on two occasions. Without the phone, he had no phone numbers and could think of no way of contacting family. I can never thank Sunset Boulevard Investigations enough for their feet on the ground and professionalism, not to mention the kind moral support. I highly recommend this team. I can’t thank you all enough!

Fantastic experience: We received Sunset Blvd. Investigations information from a paralegal we’ve been working with. Heidi, Randy and the entire team have been extremely helpful with answering questions and guiding us in the right direction. Our situation is very complex and complicated and this team was ready to answer all the questions we had. We appreciate all of their insight, knowledge and guidance, as well as their patience and compassion towards our situation. I would happily recommend them to my family and friends.

Fantastic experience: Tracey was very professional and compassionate in the process of locating a close family that my grandfather lost contact with 40 years ago. Despite the limited information I was able to give her, she was understanding and continued working hard for the search. She frequently gave me updates on how the search was going. I cannot thank her enough for all the work she put in to give me a thorough report on the contact information of the family members.

Fantastic experience: Randy at Sunset Blvd Investigations is top notch! I was concerned about my brother in California and didn’t know what to do. Randy went right to work. He showed compassion and genuine concern. Within a few hours my brother was located. Thanks Randy for your service!!!

Fantastic experience: Reached out about my dad and within a couple days he was found. Heidi was a great help and was a big part of me finding him. I had been looking all my life. Thanks again sunset investigators!

Fantastic experience: Received Outstanding Internet Dating Help When I Needed it!! I plan to use Sunset to help me verify guys very early in the process going forward. Will save me time, suffering and danger. Randy and his team provided answers in less than a hour for me when I was very worried about a supposed man I was texting with on an internet dating site. When I called Sunset, Randy answered the phone and after I told him the details he first said, “Don’t waste your money—I can tell you he’s a fake.” I still wanted them to check his DL (which they figured out almost instantly was fake) and gratis, they identified the person whom he had stolen his pictures from. I am no longer alone doing this internet dating with Sunset as my backup! I feel—and am—so much safer with their help.

Fantastic experience: I was very worried about and trying to contact an individual in California. I called Sunset and, fortunately, got Randy. He was genuinely concerned and worked extraordinarily fast. In less than 2 hours, Randy was able to confirm to me that the person I was concerned about was okay to my great relief. Randy never brought up money and when I asked about it, he told me it was no charge.

Fantastic experience: Heidi has been so great. She answered all of my questions, even the annoying or nonsensical ones which was so helpful. She was so respectful and patient to what I’m sure was a peculiar case for her. They also answer the phone and reply back to emails really quickly.

Fantastic experience: I contacted this company because I needed some information about a person living in the Los Angeles area. I sent an email with the necessary information to them over night and had a very detailed answer from them around noon. The price charged was very very reasonable. The service provided by Heidy and Randy was outstanding. They took a personal interest in my case, it was not just a job. You cannot get a better company!

Fantastic experience: It's frightening when you're suddenly dealing with a situation that feels outside of your control, but finding the right person to help you can make all the difference. Heidi is an absolute gem of a person and a rockstar of an investigator. Not only did she uncover a piece of evidence that solidified my entire legal case, but was such a calming, incredible presence. With Heidi, none of the process felt scary or overwhelming. She was so communicative, and so extremely helpful. I would not hesitate to work with her again, and I highly recommend that anybody looking for an amazing person with incredible skills to work with Heidi. She is invaluable.

Fantastic experience: I was the victim of a scam. I called Sunset Investigators and was greeted by Randy, then later I spoke to Heidi. Both these people really cared about my ordeal and went above and beyond to help me, and I cannot speak highly enough about the integrity and honesty they both continue to show even when not expecting it.

Fantastic experience: My law firm retained Sunset Blvd. Investigations to assist in serving a subpoena on a key witness in a civil suit where multiple process servers had been unable to serve the witness. The witness had been successfully evading service for months and this was truly the most challenging subpoena service I'd experienced in my roughly 15 years of practice. Sunset went above and beyond to get the job done. They used creative and exhaustive efforts with their team of investigators and ultimately succeeded in serving our witness. I highly recommend this business.

Fantastic experience: Randy was super helpful! He was able to provide me the information needed in such a speedy time

Fantastic experience: Sunset Blvd. Investigations Inc. was immediately responsive to my initial inquiry. I spoke with Steve over the phone quickly and was given professional, personally specific, and relevant information and advice. His attention to my case and questions was above and beyond my expectations. We will be using Sunset Blvd. for all future services of this kind.

Fantastic experience: Randy and Heidi are amazing. They went above and beyond for me. They were super professional and really cared about my case. There's not a single thing for me to complain about.

Fantastic experience: I encountered Heidi and Randy when I was not able to locate my son who disappeared in Los Angeles. My son's friend studied their work and testimonials and hired them on my behalf to locate my son. I was in awe after our initial meeting in their office as their warmth, sense of responsibility, attention, and professionalism was on display. They treated me with high level of respect and treated my case with high level of care. From our initial meeting, I felt at home with them and trusted that they have my best interest at heart, which they sure did. They treated my case as if it was the most important case they received. I have also witnessed that they are willing to help people they encounter, even when there is no contractual agreement. They have heart for people who have strayed away due to numerous societal and personal reasons. It was natural and personal to both to leave no stone unturned to help me find my son –or anyone else who they take charge to locate. Through their help, I was able to locate my son. They went above and beyond our contractual agreement to ensure that my son's privacy is not violated. They also helped me to get necessary travel documentation and get reinstated to his place in society. With their help, I was able to safely bring my son home– far away from the West Coast. I recommend them without reservation for anyone who has a need of their service. Thank you so much, Heidi and Randy. You are one of a kind. May God bless you and keep you safe.

Fantastic experience: Heidi and Randy carries out their tasks with distinction. My friend located them to investigate my son's sudden disappearance from his apartment, and the level of care with which they treated me and my son's case cannot be beat. They are simply the best. Randy and Heidi treated me like the most important case they serviced and I could tell they treat everyone with such care. it was natural and personal to them both and they left no stones unturned to help me find my boy. I truly believe that the value given is far above cost. it was good to know that I had someone in my corner who is as passionate to find my son. Through the chaos of the situation, they brought clarity, excellence and care. We finally located my son in one piece. Hearing his voice was a slice of heaven to me. Thank you Randy! Thank you so much Heidi. Your kind is rare and I really appreciate your working into the night on our behalf. God bless you.

Fantastic experience: I spoke with Steve Polak and he was compassionate about my issue and helped me quickly and efficiently. I would definitely recommend and use his services again. Thank you for putting my mind at ease!

Fantastic experience: This company cares about it’s reputation more than about a timely paid invoice. They took the time to listen to my issue and even did some research before I even signed a contract. Stayed in touch with me through the process and ultimately delivered the expected results. I thank all members of SBI and special thanks to Heidi!! You are REAL pros!!!!

Fantastic experience: I am so impressed with Steve and his team. Steve responded promptly to my initial inquiry, provided a fair quote, and then went above and beyond by sharing helpful information that he thought was important and relevant to my safety (and I hadn't even agreed to move forward with our case/he wasn't making a dollar off his efforts and advice). Really get the sense they have your best interest at heart here and would highly recommend their services if you are looking for a competent and trustworthy P.I. service.

Fantastic experience: I was a viticm and my case was in shambles the officers and court had me going in circle. I was told to call a private investigator, I pick one out of a hat(sunset blvd) and they help me get back on track when the job was not in there lane. They really went out there way to help me. It really meant a lot to me and I’m having a moment typing this. Thanks.

Fantastic experience: The team at SBI (Heidi, Randy and Monica) are the upmost professionals that truly care about their clients. The information they found for me changed my life in very positive ways. Also Incredibly fast and fair prices. It’s worth it to contact them and work with them.

Fantastic experience: Randy is the best P.I in Los Angeles and he was very helpful to us. I totally recommend you go with him

Fantastic experience: I have used Sunset Blvd. several times in the course of my legal practice and have never been disappointed by their responsiveness, professionalism, and especially their resourcefulness. Where other investigators might stumble, they always find a way, with results that are never short of spectacular. If you need an investigator who you can count on to get the job done right, these guys are the best I've come across in 15 years as a lawyer.

Fantastic experience: Hannah and Randy are AMAZING!! I can't recommend them more highly. They solved my mystery quickly and professionally. With the information they provided, I was able to resolve my situation. They are absolutely wonderful! :-)

Fantastic experience: NOTHING LESS THAN MAGNIFICENT! I have never met anyone in my life like Heidi. Sincere, Caring. Reliable. Going over & beyond to do what she can to help & accomplish the best outcome! Randy is amazing as well! I have never met such kindhearted people that are true to their word & genuine! If you’re looking to deal about with people that have integrity, honesty & compassion. Look no further than the best Boulevard Investigations!

Fantastic experience: My family was in need of investigator services to locate my brother, who had recently gone missing in the area. It was inherently a volatile situation, as he exhibited actions that indicated that he did not desire to be found, and we had exhausted all known information and resources on our own. Randy and Heidi are professional, efficient, thorough, but most importantly, compassionate. Their experience is apparent in their handling of difficult situations. All our calls were answered or replied to very promptly. They are amazing at identifying, anticipating, and addressing our needs. Ultimately, it was through their expertise that we recovered our loved one, and that is peace of mind that cannot be put into words. I highly recommend them for any services needed, as they are truly the best in their field. They are also some of the very few people left in this world who truly care for others, and that goes very far.

Fantastic experience: Omg where do I start Randy ,and Heidi are so professional they answer all of my questions they get back to me at a speedy time frame I can confined in them both they are very respectful they always answer when I call them and if they can not answer or if I call and they are both out of the office they always get back to me in a timely matter they are smart very reliable they caring and understanding and they really are down to earth I really really trust them alot with my case I'm so glad that God brought them both in my life I'm so thankful to have found them they are truly the best they are heaven sent give them a try I promise you that you wont be disappointed at all they are both good team players thank you Heidi and Randy I love you guys so much!

Fantastic experience: Where do I start . I am so emotional and grateful. Randy did such an amazing job with my husbands case. All the evidence he discovered and information really helped my husband proof his innocence. We are very happy with the case outcome. Randy is very professional, knowledgeable and has a lot of experience in law enforcement. I interviewed several PI’S and Randy stood out from all of them with his law enforcement experience. Thank you Randy you are an angel sent from above. The ladies in the office are also amazing and very helpful. There should be a 10 star rating instead.

Fantastic experience: Absolutely amazing! Got all the information within 24 hours! Steve was incredibly helpful! Thanks again!

Fantastic experience: "I have never had a better experience dealing w/ another business. Ever. Randy and Heidi treated me like part of the family. They took my case extremely personally, and went above and beyond what we'd agreed to, to find a resolution. A way better outcome than I could've anticipated. I am incredibly grateful to them, and am in their debt for helping bring to an end the most stressful situation I've ever experienced. If you ever need a private detective, Randy, Heidi, and the whole Sunset Blvd. Investigations team will have your back like few people do, and will fight for you. I could not recommend anyone more. They are truly amazing people.” - Amanda Lekavich (Redondo Beach, CA)

Fantastic experience: Like some of these other reviewers, I was given honest and very important information/advice by Steve for free during my first phone call without expectation of a business transaction (we had already determined my circumstances were not right for an investigation). I recommend SBI as Steve seems to have a lot of integrity.

Fantastic experience: Randy, Heidi & Hannah! These folks at Sunset Blvd Investigations are TOP-NOTCH!!! I HIGHLY recommend them!!! I called many PI firms (cross-country, mind you) and Randy was the ONLY one who had results (I kid you not) in less than 5 minutes!!! Other PIs had the same information I initially gave to Randy and ONLY SBI came thru! Their prices are incredibly fair and did I mention SBI is fast as blazes?!? I couldn't be more pleased!!! Do take your business to SBI - you will be amazed at how fast and thorough the results will be!!!

Fantastic experience: Contacted SBI to consult to get help for a case. Unfortunately, they were not able to help due to the circumstances. But I ended up getting some GREAT advice for FREE from Steve. He knew from the start that they were not getting my business, but yet he offered some valuable advice (over the course of two days and many email exchanges) that may have saved me thousands of dollars and other potential troubles! Steve took the time to answer my questions in an easy to understand manner. As a retired detective, he knows what he is talking about. I was literally handing my case to him and Steve could've easily signed me up and collect his fees. It showed his integrity and it's the most important character in this business.

Fantastic experience: I had a phone consultation with Steve Polak regarding my worker's comp case. He was very professional on advising how we should take action on our case and clear directions how we should approach this case without asking any sort of payment. Lot of PI i searched on google was scammer and asked for full upfront payment. He was very kind and helpful. I would def. work with him. Thank you steve.

Fantastic experience: Steve, Randy and the staff at Sunset Blvd Investigations are incredible! They were extraordinarily patient, caring, and compassionate in handling our case, and always treated us with the utmost respect and dignity. They continuously kept us abreast of their progress and findings, for which we were so very grateful. We were amazed at how quickly they were able to help us resolve our dilemma and give us the positive outcomes that we sought. We wholeheartedly commend them for providing such stellar investigative services! We are clients for life!

Fantastic experience: Randy was extremely helpful in the recovery of my son, as a parent losing your child is the worst experience one can have, you've never loved until you become a parent, that love is indescribable. I found Randy online, did my research, found his background in private investigative work to be extensive, after speaking with Randy over the phone once, I was sold! And let me say he is worth every penny, he went above and beyond the call of duty in helping me to recover my son who was abducted from our home state of TX and moved to California, I can't praise this man enough, and I can't encourage others enough to go with Randy, if you are looking for a Private investigator that takes his work personally and not just as another case workload then Randy is your guy! Once again.. Thanks for all your help Randy!

Fantastic experience: I worked with both Randy an Steve and they are super knowledgeable and so helpful. With their years of experience on the force they were able to explain to me how issues are solved and what to expect. No matter how many times I called with questions.. they were there to help. I plan to use them again if needed.

Fantastic experience: The entire team at Sunset Blvd Investigation is unparalleled to any other in the county. Our office uses them for each and every case we need help on and they always deliver timely. The staff is friendly and prompt. If you want the job done the right way the first time, call Randy and his team at Sunset Blvd Investigation.