Access Investigative Services, Inc.

6239 Edgewater Dr Suite D13, 32810, Orlando
6239 Edgewater Dr Suite D13
32810, Orlando
+1407-447-6053

Opening hours

  • sunday: (closed)
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: 9h-12h

Established in 2004, Access Investigative Services leverages a team of experienced investigators to provide comprehensive private investigation services throughout Florida. They are a team of caring and competent professionals who focus on uncovering the truth while maintaining the highest standards of quality, professionalism and expertise, while striving to work within their client's budgets.

Our comment from Baker Street Directory about Access Investigative Services, Inc.:

Access Investigative Services, Inc., is renowned for its top-notch professionalism and dedicated service. Clients frequently commend the agency for delivering timely and effective investigative results, expressing gratitude for the thorough and detail-oriented work that greatly alleviates their concerns.

Clients have shared experiences highlighting the agency's exceptional ability to uncover critical information, whether it involves background checks, surveillance, or locating long-lost friends and family members. Many have stated that Access Investigative Services provided them with results that exceeded their expectations, helping resolve complex situations with diligence and care.

While some clients noted occasional communication gaps, the overwhelming majority praised the attentive and responsive nature of the staff, especially the hands-on involvement of Peter, the owner. Testimonials consistently reflect a deep appreciation for the personalized service and the peace of mind that comes with knowing they are in capable hands.

Overall, Access Investigative Services, Inc. stands out as a reliable partner for anyone in need of investigative assistance, with a commitment to excellence and a track record of positive outcomes.

Baker Street Directory cannot guarantee that the professionals and companies listed in the directory have the necessary training and certifications to practice as private investigators. We recommend that you request the corresponding licence of the investigator you are going to hire to verify that he/she can practice the profession.

Access Investigative Services, Inc.: Reviews

4.8/5 (34 Reviews)
C Gordon 1 year ago

Fantastic experience: I can't express how grateful I am, for the professional services that I have received from Access Investigative Services. Top-notch, professional, and on time. They have always done excellent work on my behalf. If you are in need of investigative work call them. Thank you for access.

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thank you so much for the nice review. It's been our pleasure working with you over the years. We're always here to help with any need you may have.

Hannah S 1 year ago

Fantastic experience: Staff is detail oriented and results driven. They understood my concerns, and found the answers to the questions weighing on my heart. Thanks Access

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thanks Brooke! It was our pleasure to help you.

Dominick Peoples 1 year ago

Fantastic experience: I think you will be happy to use Access Investigative Services. They produce great results. They can run background checks and investigations in a timely manner. Thank you all for your long years of service and knowledge of the field.

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thanks Dominick! We're happy we could help you again and happy to provide the positive results for you.

Jon 1 year ago

Fantastic experience: AIS Inc. team of professionals are dedicated and thorough. I am extremely grateful and thankful for all their hard work.

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thanks Jon for the great review. We always strive to provide excellent service. It was our pleasure working with you. Thanks again for entrusting us with your case.

Jennifer Whaley 1 year ago

Fantastic experience: I was arrested for fraud on a rental car I received from a car insurance claim that was not my fault. I dropped off my car to be repaired and picked up the rental. Kept it 2 weeks and returned it. I thought that was that other then I was never paid for my car which was totaled. 4 yrs later, I'm facing Fraud charges and Access tracked down the rental to prove they received it and have been renting it out since then. IM GETTING THE CHARGES DROPPED THANKS TO ACCESS AND THEIR OUTSTANDING INVESTIGATIVE WORK!! THANKS SO MUCH!!!

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Hello Jennifer, Thank you so much for your positive feedback! We appreciate your kind words and are so happy that you had a great experience with us. We're glad we were able to provide the detailed timeline and documentation you needed to get your case resolved. Positive results and great customer service are what we strive for, and we’re glad to hear that we succeeded. Thanks again!”

Brenda Banks 1 year ago

Fantastic experience: In 2015 I hired Access Investigative Services to assist us with gaining full custody of our grandson(12yrs old)as his mother decided to file for full custody after no contact or visits since 2006(3yrs old). Somehow she had convinced the "right people" she wasn't in the wrong and we knew it was.all based on lies, but had to prove it. Well, Access Investigative Services did!!! She was denied custody and we haven't heard from her since! Thanks again!!!

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thanks Brenda for the positive review. We're so glad we could help your custody issue. We appreciate you entrusting us such a delicate matter.

Mark Stuhlmiller 1 year ago

Fantastic experience: Outstanding experience with Peter and Access Investigative Services, Inc. Professional, insightful, thoughtful, knowledgeable, timely and always available to help with a personal touch. Exceptional work at every level. Highly recommend.

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Hello Mark, Thanks for much for the positive review. Our goal is to provide the same level of care and professionalism that we would want to receive ourselves. We're glad we could assist you with your situation, and if the need arises again in the future, we're here for you and ready to help. Thanks again.

Kim Seligman 1 year ago

Fantastic experience: I was extremely happy with the work Access provided to me. I would definitely use them again . This team went above and beyond of what I expected. Thank you.

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thanks Kim! It's been our pleasure helping you.

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Kristy LaFleur 2 years ago

Fantastic experience: Access and their team were outstanding from beginning to end. The level of experience and details provided along with ongoing follow-up were extremely appreciated and thorough. Thank you for helping our family!

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thank you Kristy!!! We're happy we could help you. We appreciate and value your trust and confidence with your case. It was our pleasure working with you.

Mark Dawson 2 years ago

Fantastic experience: Outstanding Services Locating Friends and Family! We hired Access Investigative Services to locate a long time friend of my husband that we lost touch for over 20 years, Peter was able to find our friends information in less then 48 hours. We are greatly happy with the accurate and prompt service of this Detective Agency. We highly recommend them. Thank you so much!.

gregory chavers 3 years ago

Fantastic experience: Access was extremely professional and thorough. They provided 50% more information at a similar price point, compared to another investigation co. I Highly recommend Peter Cerone from Access Investigation.

nicole kim 3 years ago

Fantastic experience: I hired Access on extremely short notice to help with surveillance pertaining to a workmen’s compensation case. There was only a 36 hour window to accomplish the needed surveillance and under conditions that made it difficult to find the person in question . Access Investigation was able to provide the surveillance videos and pictures that are essential to proving my case. Furthermore, Peter was prompt in responding to my requests and was professional in every aspect. I thought I had a minimal chance of getting the information I requested but Access did an amazing job. I highly recommend them. In addition, their fees are reasonable compared to a lot of their fellow investigators. Nicole

Jakaric Johnson 3 years ago

Fantastic experience: Highly highly recommend them for annnyyyy investigation you need done!!!! They provided me with the information I needed plus more. Peter is very professional and understood that I needed this investigation done immediately, it only took him a day and half. I will only use him for any future business thanks for this matter.

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thanks Jakaric! We're happy to help you.

Adriana 4 years ago

Positive experience: The gentleman that answers the phone is very pleasant to speak with and I was very hopeful for a good collaboration but unfortunately had too much misscomunication before we even started. I was explained that the lack of response and follow up to my email as well as the failure to advise of their unavailability to provide services previously agreed upon, on due to them being too overwhelmed with work. I can understand and appreciate being busy but not at the point of failing to provide a notice.

Peter Austin 4 years ago

Fantastic experience: So responsive. You are talking to the owner. 1 day turnover. Referrals and extra assistance. Awesome service

Abdullah Qaisi 5 years ago

Fantastic experience: Honestly I was skeptical of how they would help me at the beginning, but I must say no one has helped me with my problem more than them! They are very responsive, caring, and you get a lot of value for what you pay for. I would definitely use them again if needed. (Hopefully won’t be needed)

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thanks Qaisi. We're glad we could help.

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Elizabeth M. Bryan-Picó 5 years ago

Fantastic experience: I was at risk of losing a considerable amount of money when I first call this agency. Peter was the Private Investigator that handled my case. I was impressed by Peter's courteous and professionalism. After leaving voice messages to several agencies on Friday, by Monday I had not received a call back. When I called Access Peter answer the phone him self...no recording...no leaving messages...no waiting for a call back. After spending a minute with Peter on the phone, I knew he would be my best option. Peter took notes of everything I explained to him. By the following Friday, I had recovered my money. I recommend Access Investigative Services to any one. Elizabeth Marie B.P.

Chris Mercer 5 years ago

Fantastic experience: AIS offered us a wide array of options to suit our situation and the flexibility to address our specific needs. After they completed their work, they provided excellent reporting and documentation allowing us to take swift and appropriate actions. Lastly, their fee tables were very clearly laid out and comparable for others operating in this space. We found AIS to be very discreet and professional and we will definitely return to them if we need investigative services again.

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thanks Chris. It was our pleasure to assist you with your case.

Anna Dawson 5 years ago

Fantastic experience: I would like to thank Peter for the outstanding job he did for us, thanks to him l have real proof against an individual that has been harassing us for over two years. I highly recommend this Agency!

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thank you Anna. We are glad we could help you with your situation.

Tang B 5 years ago

Negative experience: The paid my retainer in February of this year. I was promised they would provide me with updates. They have NOT responded to my calls. They sent me a generic email response. I would NOT recommend them to anyone!

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Due to the Covid-19 crisis and the mandatory shut down of business in Orange County, the normal servicing of our clients has been greatly interrupted. We value each client and strive to provide the highest quality service to each of them. Please call our office at your earliest convenience so we can resolve your situation.

Elaine Macedo 5 years ago

Fantastic experience: My sincere thanks to all of you from Access Investigative Service for making such a great effort to continue serving me during the bad time of my life. I want to say a special thank you to Peter for helping me complete and overcome this phase of my life. You made all the difference in my future. Their job was like a great job! In desperate situations you can talk and have someone to listen to you patiently. When I needed to know the truth and show the lie, they identified my needs, worked with discipline and achieved satisfactory results. It put me in safety.

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thank you Ela. It was a pleasure working with you.

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Audy Ortiz 6 years ago

Fantastic experience: I would like to thank Peter for the outstanding service he provided. I would recommend Peter and his company for everyone to use. They provided premier service, great help on my case.

Charles Best 6 years ago

Fantastic experience: Access Investigative Service was very professional and reasonably priced. Peace of mind is something that is difficult to put a price on, so with Access Professionals I feel I got a bargain.

T 6 years ago

Fantastic experience: What an awesome job access has done for myself and my family. The prices are great, they are very precise with their work in a timely manner. Great people!

Jason Helmick 6 years ago

Fantastic experience: Peter and his team at Access Investigative Services are amazing!! I had an issue with some product I had purchased from a private seller in Florida (I’m in Seattle), fully paid for, and had been going in circles with the seller who had swore up and down that the product had been shipped. I hire Peter and his team to get to the bottom of things, and they went above and beyond my expectations! They were able to determine that the seller still had the product in his possession, got pictures and video, and even spoke with him directly! Their success allowed me to take it to the next legal level and provided the necessary proof for the sheriffs department to act. Without the information from Access Investigative Services, I sincerely doubt I could have achieved a successful conclusion to this matter, and I’m deeply appreciative for their hard work and excellent customer service. Peter is always available, always updates with new information, and extremely easy to talk to. He really cares about his clients and is involved to the point the the client issue becomes HIS issue and I would recommend them to anyone without a second thought!

Anthony Merucci 6 years ago

Fantastic experience: I would like to thank Peter for the outstanding service he provided. I would recommend Peter and his company for everyone to use. They provided premier service on helping me locate someone that I have been trying to locate for years. Just when I was about to give up I found Peter which was like the light at the end of the tunnel. Thank you Peter for making my life complete and connecting me with the person that was just in my dreams.

Access Investigative Services, Inc.
Access Investigative Services, Inc.

Thank you Anthony, it was our pleasure to be your local private investigator. Thank you for opportunity for our Orlando office to serve you.

Richard Halleck 6 years ago

Fantastic experience: I've tried hiring a couple other private investigation people and had no luck...This guy is absolutely awesome. I hired him to find my real parents I was adopted and grew up in group and foster homes. It took him 2 days And he even reunited me with my sister we were split up.... Thank you so much Peter I'm gonna have an awesome Christmas because of you....

Susan Cerone 6 years ago

Fantastic experience: They found the information that I needed for my divorce. It was very accurate and provided more details than I expected. it really helped me and my divorce case. I would highly recommend them.

Julieth Gironza-Rojas 7 years ago

Fantastic experience: They did a great job for me and my family. I highly recommend them.

Jen Lee 7 years ago

Fantastic experience: I used Access Investigative in order to build a case against a former employee who I suspected of fraudulently suing for an injury. The entire team was knowledgeable, courteous, and absolutely professional from the initial consultation through the completion of the investigation.

Boosted Pastime 7 years ago

Fantastic experience: A highly recommended team of professional investigators operating out of the greater Orlando area. Shockingly effective and have never failed to come through. Will call in the future if needed.

Melana prescott 7 years ago

Fantastic experience: I highly recommend Access Investigative Services. I have used their services for multiple situations and couldnt have asked for a better outcome! They are very professional and responded quickly to the situations I was dealing with (some even involving my minor children). They always came back with information needed. Again I couldnt recommend a better company!

Gwen Donovan 7 years ago

Fantastic experience: Professional, discreet, exceptionally dependable and reliable. Highly recommend.

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Theresa Strickland 7 years ago

Fantastic experience: As a retired paralegal, I have utilized many different firms in Florida that perform private service of process in the past and have usually been disappointed, especially when the element of surprise is lost because the process server isn't careful or diligent in their initial approach to the job, no matter how detailed your instructions may be to them. Access Investigative Services pleasantly surprised me because they took the time to care and listen to my situation (need for service of process in one of the 15 Florida counties that require a Judge's Order to perform service there), especially since I was anticipating a difficult service due to the venue. Each time that I called and/or met with the owner or his staff, they were always very quick and responsive no matter if I contacted them either by phone or email. They came up with excellent ideas on how to solve any problems that arose, and their intelligence and experience showed in their confidence and professionalism. For all you legal beagles out there (or private citizens like me) and no matter the size of your law firm, I highly recommend AIS! Give them a try; you'll be so glad you did!

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