
STRATEGIC INTELLIGENCE SERVICES, LLC

Information about STRATEGIC INTELLIGENCE SERVICES, LLC
99201, Spokane
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-12h
- saturday: (closed)
We provide Private Investigations and Service of Process
Our comment from Baker Street Directory about STRATEGIC INTELLIGENCE SERVICES, LLC:
STRATEGIC INTELLIGENCE SERVICES, LLC is a highly regarded private investigation service known for its exceptional customer support and professional expertise. Clients have consistently praised the owner, Tom Stotts, for his dedication, efficiency, and ability to achieve results where others have failed.
Some of the notable strengths highlighted by clients include:
- Outstanding and helpful customer service, with many recommending Tom for his thoroughness and attention to detail.
- Quick response times and effective communication, keeping clients informed throughout the process.
- A proven track record in difficult cases, such as locating long-lost family members and serving legal documents effectively.
- Flexibility and understanding, making the process easier for clients with unique needs.
Although there have been a few negative reviews regarding service timing and communication issues, the overwhelming sentiment remains positive. Many clients express deep gratitude for the assistance they received, often commenting on the transformative impact Tom and his team have had on their situations.
Overall, if you're seeking a service that combines professionalism with a heartfelt approach, STRATEGIC INTELLIGENCE SERVICES, LLC is a highly recommended choice.
STRATEGIC INTELLIGENCE SERVICES, LLC: Reviews
Fantastic experience: He was very very helpful and informative. He didn’t even want to charge me for the help. I’d HIGHLY recommend
Fantastic experience: Tom did an incredible job, finding my son whom I haven't seen since he was 12 years old and he's now 39 God bless you Tom! You are really great at what you do and an out standing American! Thank you so much and I will recommend you to anyone that needs the help you can provide. Pat Taylor
Thank you Pat. I really appreciate your review.
Fantastic experience: This is a wonderful and honest PI and I’m extremely grateful for all of the advice and help that he has been to me. I had a family member who was in a dangerous situation who is now receiving help. I’m thankful that I was able to find someone who knew exactly what to do. Thank you so much!
Thank you for the kind review. I am glad things turned out well.
Fantastic experience: Great people
Thank you Logan. It was a pleasure to talk with you. We try to helpful whenever we can even if our services aren't the right fit for prospective clients. Tom Stotts
Fantastic experience: Great people to work with and very flexible with helping me out. Did great work and we got what we needed!
Thanks Jonathan. It’s a pleasure to work with professionals like you. Appreciate your business. I hope we can work with you again soon!
Fantastic experience: Tom was very professional, patient, and detail oriented. He got the job done when another agency had failed. I HIGHLY recommend him for your investigative needs. Thank you Tom!!!!
Fantastic experience: We are a PI service operating in central Canada. We recently engaged Tom’s services for 24/7 surveillance on very short notice over the span of a week. Tom and his team of professionals did an amazing job under urgent circumstances and our client was super impressed with the results. We will not hesitate to use his agency in the future and I highly recommend SIS to anyone who needs a private investigator in the future.
Thank you Warren. It was a pleasure working with you. Your professionalism and investigative savvy made all the difference. Appreciate your business.
Fantastic experience: Very well informed, glad to have made my choice with this service
Fantastic experience: I lost contact with my son and I tried using social media I talked to anyone who would listen I even bought memberships to information services online and after sending 100’s of emails and 3 years later I hired Tom. All I can say is i had a phone number and permission to call him the same day! Tom actually found my son and talked to him that same day! I’m grateful and full of hope now! Tom did everything he said he would do and was worth every penny.
Thank you. Itc was my honor to assist you. All the best. Tom
Fantastic experience: I reached out to Tom 5 years ago to help me find my blood parents. He had everything I needed plus I found out I have a sister. the very next day he had everything together for me and I was able to talk to both parents and sibling. Since then I have asked Tom for a couple background checks that I was in need of in a very prompt manner. Once again he fulfilled everything I asked and very quick. He’s always been very pleasant to talk with and he genuinely cares forcthe people who hire him. I would HIGHLY RECOMMEND Tom (Strategic Intelligence service).
Thanks Laura. It was a pleasure to work with you.
Fantastic experience: The gentleman was very good. He was very professional, straight to the point. He was also a veteran. Highly recommended!
Fantastic experience: Called for some information, left with better understanding and a quick response when it comes to proceeding this type of services. Very quick and efficient. Veteran own, can't get better than that. Thank you.
Thank you. It's an honor to work with combat veterans.
Fantastic experience: Tom is absolutely amazing, my favorite process server! I am always pleased when our cases require Tom's expertise because I know services will be performed quickly and thoroughly. He is incredible at what he does and also just an all around great guy.
Fantastic experience: Tom gets the job done efficiently and effectively. He offers top quality services, and delivers answers the same day. If you are considering hiring a private investigator to assist with work or personal issues, his instincts are 100% worth every penny. Thanks Tom for all you do!
Fantastic experience: I am beyond happy with the results I received through this PI company, Strategic Intelligence Service. They got straight to the point. I emailed them the information, they found the person, served the person and sent me the return served paperwork all in about 5 hours. I’m simply amazed and so thankful. If you need a great PI, look no further. I’ve worked with other PI’s too and they didn’t compare. Wish I would have started with these guys from the beginning. My situation has been a nightmare and now thank goodness to Strategic Intelligence Service, the nightmare should soon be coming to a close. I highly highly recommend them! Thank you from the bottom of my heart.
Fantastic experience: Tom is consistent with communication, intuitive, honest and overall a stellar human being who uses his expert skill to help others. In my opinion he goes above and beyond the call of duty because he genuinely cares. Highly recommend his services!
Negative experience: This guy is a rip off. Takes your money and does nothing for you. Never returns your calls. Save your money and don't waste your time.
That is categorically untrue. I went out of my way to try and deliver the information Mr. Foust had alleged however the information I did find he would not accept. A review of my records shows that I did not charge him for mileage, tracking fee's and I worked for free in order to satisfy him. Mr Foust called after business hours and weekends however I did return every phone call. I will seek a legal opinion as to Mr. Fousts untrue disparaging accusations and defamation.
Fantastic experience: These guys are great! Excellent service, timely and flexible. I needed a process service with a quick turnaround and they were able to do it inexpensively. I am stationed in Germany so these guys really saved my bacon in helping me with my case. Tom is also prior military!
Thank you and thank you for your service.
Fantastic experience: Tom was amazing. He was understanding, kind and easy to speak with. I'm full of gratitude for all his time and research. He was able to connect me with long lost family members and was even able to get me photographs I thought I would never obtain. I definitely suggest working with Tom.
Thank you Cyndal. It was my pleasure.
Fantastic experience: Never thought I would need a PI esp in this day and age but the necessity came a few days ago in helping a friend find a relative with little to no information. I was extremely impressed with how professionally my situation was handled and amazed how fast the person was located. I am so pleased we were able to reunite this family after 20 years. Thank you, J. Arguello
Fantastic experience: I recently hired Tom to serve some papers for me. He was great! Prompt and professional. I would definitely use his company again.
Fantastic experience: Fast, accurate information. Huge help in locating missing heirs for my trust and probate practice. Always reasonably priced. Tom's help is the difference between struggling in darkness and having the light flipped on.
Fantastic experience: I work with hundreds of PI Firms around the globe every year. My experience with SSI, LLC exceeded my expectations. Stellar communication from assignment to delivery I was always kept up to date. Professional, personal and discreet handling of a sensitive file in timely and cost effective manner. I would highly recommend Tom and will use his services again when the need arises.
Negative experience: Horrible service! Mr. Stotts, despite having over a week to serve my documents, didn't begin attempting service until 2 days prior to when I needed it served. When he did, he attempted service during the middle of the day during the work week. Obviously the attempts were unsuccessful. I had to reschedule my hearing twice because he suddenly took a vacation and was unable to serve timely. Refused to give my money back, stating that he made 5 attempts (unlikely), although, at the time his website stated nothing in regards to a 5 attempt limit. Requested my documents back from Mr. Stotts, and received no response. Update: I recently had another local process server, with the same limited information, complete service twice within 2 days for the same person i employed mr stotts to serve, and for less. Mr Stott makes excuses, others just get it done. You should have given me my money back and my documents at the very least
I apologize if I didn't make it clear how many attempts would be made for a routine service of process. Normally I make it very clear that we do three attempts over five days. In this case I threw in 2 extra attempts to make the customer happy. Unfortunately, the customer had very little information about the persons schedule. I did attempt in the middle of the day but also in the evening and in the early morning. Clearly I cannot do unlimited attempts for $65 and still be in business. I took vacation last July.... nothing like a timely review.
Negative experience: Not sure what happened but terrible service. Sent him a job and asked for an update for 3 weeks. Unanswered calls and emails. Finally got him on the phone and it was obvious he had never even started. Didn't seem to mind at all when I told him we would just reassign it. Find someone who actually wants your business.
Fantastic experience: I contacted Tom from Illinois to serve a lawsuit and the experience was great from the beginning. He was very responsive, and had my documents served in record speed. I would HIGHLY recommend him!
Fantastic experience: I had a great experience with Tom. He is prompt, detailed and very informative. I would highly recommend him!
Fantastic experience: Tom is so helpful and keeps me informed of all efforts being made. I recommend him highly!
Fantastic experience: Every time I have used Tom, whether it is for service of process or just locating someone, he has been professional, prompt, and has always gotten the job done! I would highly recommend Strategic Intelligence Services!
Fantastic experience: At our law office, we use Tom for all of our process service and asset search needs. He is quick, professional, thorough and always gets the job done, even when we have almost no information for him! Highly recommended.
Fantastic experience: Mr. Stotts assisted me in serving an individual who was actively avoiding service. Another process server made repeat attempts on the same individual, running up a high bill. Mr. Stotts served the individual on the first attempt, on short notice, and his fee was more than reasonable. Will use Mr. Stotts for all my future process serving needs.
Fantastic experience: I am a family law attorney in Florida. I needed to have a Defendant served in the Spokane, Washington area. The Sheriff's office was unable to serve her after several attempts. I contacted Tom Stotts, the owner of Strategic Intelligence Services and he returned my call immediately. He began his search for the defendant immediately. I need to mention that this individual was avoiding service. He worked diligently and within less than 2 weeks, he had succeeded in locating the defendant and serving her. He is not only a skilled professional but luckily enough, he is an extremely good person and a pleasure to work with. I highly recommend both Tom Stotts and Strategic Intelligence Services.
Fantastic experience: Did an incredible job, I can't recommend him more. He found my daughter and was always polite and professional no matter who hr talked with.
Fantastic experience: After 15 years of searching for two nieces, it took less than one week for Tom Stotts @ Strategic Intelligence Services, LLC to connect the Dots by opening closed doors and removing brick walls. Allowing the opportunity of reuniting numerous familys from Washington to Wisconsin ... From the very bottom of our hearts ... THANK YOU !!! In Loving Memory of Christopher Dwayne Kraft
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