
ALIASS

Information about ALIASS
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
a National Legal Support Services Firm
Our comment from Baker Street Directory about ALIASS:
ALIASS is a leading provider of legal investigations and process services in the United States, known for its exceptional reliability and professionalism. Customers consistently praise the company's staff, particularly Steve, Tony, Hannah, and Laura, for their responsiveness, expertise, and dedication to client satisfaction.
Reasons to choose ALIASS:
- Outstanding customer service that is always friendly and accommodating.
- Quick and efficient service that ensures job completion in a timely manner.
- Pro bono and compassionate assistance on challenging cases.
- High level of professionalism, with staff who excel in their roles.
- Excellent communication throughout the process, keeping clients informed at every step.
- Strong commitment to ethical practices and community support.
Although most reviews highlight the superb services provided, there was a noted instance of slower service, which the company addressed promptly. Overall, ALIASS has built a reputation for being a trustworthy partner for legal services, making it the go-to choice for many clients seeking efficiency and quality.
ALIASS: Reviews
Fantastic experience: Tony at ALIASS has been amazing to work with - very informative, responsive, and best of all got the job done that I needed in record time. They're really professionals at what they do, and a very good value for the money.
Fantastic experience: Tony was great to work with, and took the time to explain the reports.
Fantastic experience: Excellent service! Flexible, reliable, friendly and very helpful.
Fantastic experience: All I can say is WOW, Aliass is one of the most amazing services I have ever worked with. Steve Harris is an absolute Gem. I was working on a case in the Bronx with a formerly homeless women trying to get custody of her son, and escape an abusive relationship. Steve did not ask any questions but, how can I help you. He served the papers pro bono without hesitation. It is kindness like this in our legal system that make me believe in the system itself. Anyone looking for a speedy, reliable and trustworthy service look no further than Aliass. This is a business that not only does great work, but sees the humanity in the people they work with and for. -Cari Feingold, LMSW
Fantastic experience: American Legal Investigations & Support Services (ALIASS) are great to work with. Steve and his staff are organized, professional, ethical and skilled. I highly recommend them.
Fantastic experience: The owner Steve takes ownership and pride in his company. The staff (Hannah, Laura and Anthony) are long-standing employees who are very professional and excel at their jobs. I always choose Aliass for my VA process needs because of their excellent communication and success with quickly serving papers.
Fantastic experience: We recently had a chance to work with ALIASS not too long ago and I had a great experience. I personally talked to Sam. He is very professional and knowledgeable about what needed to be done and helped me quickly over the phone. Everything was done very fast and all the emails were answered quickly. Can not ask for a better service. Thank you
Fantastic experience: Our company has been using ALIASS for several years now and they never fail to get the job done. Hannah and Sam along with the rest of the staff are very communicative which is the key to service of process.
Fantastic experience: This was our first experience with ALIASS and they were wonderful! The staff was efficient and friendly, they were easy to reach, quick to respond and do a fast turnaround. We will definitely use them again!
Fantastic experience: My firm has been using ALIASS for about a year now, with no plans to change. They are reliable and dependable, always completing the job to our specifications. Cierra Harris and Hannah Creekmore have always been so prompt with their updates and returning the completed affidavits to me. Whenever I have a question, they are quick with the answer. Thank you guys so much!
Fantastic experience: Very professional company. Customer service is exceptional and they always get the job done.
Fantastic experience: Hannah is wonderful and made sure I had updates about our attempted service. Even though we weren't able to serve the documents, the staff were proactive and wonderful to work with.
Fantastic experience: I have worked with ALIASS consistently for the past five years. They are my "go-to" private process servers. They are reliable, efficient, quick, and professional. They go above and beyond to ensure their clients' satisfaction, and they always exceed expectations. Tony, Hannah, and Laura have been a pleasure to work with over the years, and I highly recommend them to anyone who is looking for private process servers or legal investigation services.
Fantastic experience: This company is very reliable and quick to respond. I have only had the pleasure of using them twice, but both times haven been great. Their staff is very nice and professional.
Fantastic experience: Hannah at ALIASS made serving a difficult job easy! We were so appreciative of her hard work in locating a new address for our paper. She went above and beyond! She will be on our list for service in this area!
Fantastic experience: Do a great job tracking researching records at courthouse and tracking down people. Tony Stefano does fast and accurate service. Hannah handles the office administration well.
Fantastic experience: Hannah did a great job, speedy delivery.
Fantastic experience: Such an amazing and reliable company! They have great turnaround on their service and are 100 percent efficient. Their staff are absolutely amazing and do whatever they can to get the job done for you. They are also very knowledgeable and forthcoming in regards to any service questions you may have. I strongly recommend their service to anyone. We use them at our company and always have great results! :)
Fantastic experience: I've been working with ALIASS for a long time and they have always done amazing work. They're quick, efficient, and they get the job done. Everyone at ALIASS are professional and a pleasure to deal with. I do not hesitate to give them a call when I need something served.
Fantastic experience: Superior, timely service. ALIASS is very responsive and the individuals working there are knowledgeable and personable. They treat their client with professionalism and respect. No service is too difficult. Highly recommend them!
Fantastic experience: We have had nothing less than the best service from this company. Always very friendly and prompt.
Fantastic experience: I really had a great expireance with this company. They have great customer service. I will say that I'm so happy by the ways things were handle by Hannah, who us one of the employees there. She was very helpful and courteous. I will deadfitnelly keep coming here.
Fantastic experience: Such a great company! Wow I could not be more satisfied with the level of professionalism and respect they treat their clients. Specifically Hannah was incredible to work with and I could not be more pleased. Thank you for setting the bar for what we should look for in a company!
Fantastic experience: THANK YOU SO MUCH . I had been looking for someone who could get the job done before the court came up thank you .. even though the location was very far aliass got the job done.... appreciate it
Fantastic experience: Great Staff and the owner is always pleasant and accommodating! Service is fast and updates always provided when asked. I would recommend them to anyone looking for service in their area.
Fantastic experience: We have worked with ALIASS, Cierra and Hannah for almost a year now and are pleased with their services. They respond promptly to emails and services are completed in a timely fashion.
Negative experience: I've had one experience, days ago, and it will be my last. Slow service, despite charging more than advertised because of what was claimed to be an area farther out, slow return of the update that service was not executed, and slow to provide the actual affidavit. Altogether, my client paid twice as much, for about half the speed. To add insult to injury, they didn't heed the specific instructions provided on the intake form. Next time, I'll just go with the Constable's/sheriff's office.
We are disappointed to see your review of our services. After researching the experience you detail above, we were able to collect more details to the situation. On 4/25 just before 1pm, we received an electronic communication from our website requesting a quote on next day personal only service as well as regular routine service. Both prices were provided for your consideration. At 4:31pm on 4/25, we finally received the payment and documents in order to process this process service as a next day personal only. Although this was very close to the end of our day, we prioritized your request and processed this job before end of business. As requested, our server attempted the first attempt on 4/26 and discovered the address was no longer accurate. Our customer service rep spoke with you directly on 4/26 to verbally confirm service was attempted and to notify you that we were awaiting the affidavit. We did not receive any specific instructions from your online service request. The affidavit did take longer to receive than expected, and for this we apologize. We invite you to contact us to discuss further as customer service is our highest priority.
Fantastic experience: I was in serious need of some investigative services at a reasonable price and just when I was about to give up due to lack of exceptional customer service I called Steve. Boy am I glad I did!!! He has a wonderful personality and he is very attentive in his service. If you need help and you want the job done fast and efficiently call ALIASS. I recommend them to anyone I felt safe and in good hands and to me that's always important.
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