
Florida Intercept

Information about Florida Intercept
33907, Fort Myers
Opening hours
- sunday: (closed)
- monday: 10h-17h
- tuesday: 10h-17h
- wednesday: 10h-17h
- thursday: 10h-17h
- friday: 10h-17h
- saturday: (closed)
We are a repossession agency serving Southwest Florida. APPOINTMENTS REQUIRED for all redemptions of vehicles or property. Redemption hours 10am - 3pm with appointment.
Our comment from Baker Street Directory about Florida Intercept:
Florida Intercept is a professional and empathetic vehicle recovery company dedicated to providing exceptional service to its clients. With a focus on understanding and accommodating the needs of customers, the team, especially Diego, has received numerous accolades for their helpfulness and commitment to making the recovery process as smooth as possible.
Customers have praised Florida Intercept for:
- Providing prompt, professional, and friendly service
- Demonstrating genuine care and empathy in difficult situations
- Offering clear communication and keeping clients informed
- Going above and beyond, such as accommodating special requests and assisting outside regular hours
- Delivering efficient and reliable recovery services
While some patrons have encountered minor issues with vehicle integrity, the overwhelming feedback highlights the courteousness, understanding, and professionalism of the staff. Florida Intercept is highly recommended for anyone facing a vehicle repossession, ensuring a respectful and supportive experience throughout the process.
Florida Intercept: Reviews
Fantastic experience: Every review is honest and truthful. We all fall short but redemption will prevail! Thank you for
Fantastic experience: Diego was wonderful to work with ! Would love to work with him again in the future.
Fantastic experience: Diego is the most genuine and down to earth person. They took good care of me and my car. He even drove me to go pick my car up! Amazing person with amazing service. The whole team is great. Quick, Efficient and reliable
Fantastic experience: For doing repos, some of the most reasonable and easiest companies Ive ever worked with. They were able to accommodate an immediate release of my vehicle back to me so I could enjoy the holidays with my family. Couldnt be more thankful for the smooth process provided by them.
Fantastic experience: Diego was awesome understanding & quickly helped me get my car back!
Fantastic experience: I appreciate the service and hard work at Florida Intercept. Process was smooth and Diego made everything so easy. Those guys are stand up, Im living proof.
Fantastic experience: I've never been in the unfortunate position of having to retrieve my vehicle but should you have to do so (without any frame of reference) Florida Intercept made this experience seamless. Diego was both professional and empathetic to my situation. A rare trait for someone in his position. I can only pray no one ever finds themselves in this dilemma. Should you, in these tough times go through this process you'd be hard pressed to encounter a more understanding soul as Diego. Give that man a raise!!!! Thank you Diego.
Fantastic experience: Diego, thank you for your professionalism and extra care with my repo case. I appreciate staying in contact and keeping me posted at all times about the whole process. All my personal belongings were in place and intact by the moment of picking them up. You are a true professional and a great asset to Florida Intercept.
Fantastic experience: "Diego provided truly exceptional customer service! His responsiveness, empathy, and dedication to resolving my issue were impressive. He listened attentively, offered personalized solutions, and ensured a seamless experience. Diego's: - Prompt communication - Friendly demeanor - Expert knowledge - Proactive approach - Follow-through on commitments Exceeded my expectations! He turned a potential issue into a positive experience, showcasing his commitment to customer satisfaction. Thank You: Jaime Juarbes Diego embodies the essence of excellent customer service. His passion for helping others shines through, making him a valuable asset to any organization. Kudos, Diego! Your outstanding service has earned a loyal customer and a glowing review. Keep shining!"
Fantastic experience: I had an unfortunate hiccup and my truck ended up in Diegos hands. At first, I panicked. Then, after speaking with him, he absolutely ensured that I had nothing to fear. For the retrieval process: This yard is 47 mins from our house and Diego saved me a VERY expensive trip by offering to send me photos of my truck instead of have me head all the way up there to take them myself, as my insurance suggested I do. Then, he came in on a SATURDAY, when they are closed, to let me pick up my truck so I didn't miss any more work or have any more anxiety about waiting until Monday. Im actually, never thought id say this, very lucky my truck ended up with in his yard. He absolutely saved my sanity during all this craziness! The best!!
Fantastic experience: Florida intercept showed up in the middle of the night to retrieve my car. It took me off guard as to what was going on. Diego was extremely patient with me and provided me information on what they were doing and what k should do. They allowed me to grab whatever k needed and and ensured my car would not endure damage. When I was able to get my car, they didn’t have any appointment til Monday but without any hesitation they squeezed me in and took care of me very promptly and professionally
Fantastic experience: Diego went above and beyond for me in a time where I really needed some compassion and a little help!
Fantastic experience: Really great team. Very friendly and gets the job done without any issues. Very efficient.
Fantastic experience: Diego is awesome amazing, he helped me like an an to me to release my car ASAP.
Fantastic experience: They were courteous, kind and professional. They went above and beyond in order to help me get my car back as soon as possible in a timely manner as soon as it was physically possible to do so.
Fantastic experience: Be prepared to deal with the most flexible, Professional towing/recovery company. Diego was very helpful in every aspect to redeem my vehicle and was able to release it at night time past 5pm. WHO DOES THAT!!? My man Diego does!! I highly recommend this company for your towing needs.
Fantastic experience: Florida Intercept is a great company. Yes they have to do their job, but besides that the owner or main person you talk to is very nice, attentive to the details of each person who calls or comes by for their possessions. He's very professional and makes you feel at ease about the situation. Idk what else they do besides towing, but hey everyone has to eat right♀️❤️☺️
Fantastic experience: This company is awesome! Diego is very easy to work with. Fast and Efficient. These guys really came through for us in a pinch. Would fully recommend to anyone.
Fantastic experience: Very nice customer service. They were so helpful and kind. If you’re going to get your car repoed, get it repoed from Florida intercept.
Fantastic experience: These are professional individuals, they have accommodated me with making plans to recover my vehicle. Very helpful with the process. They have create attitudes.
Fantastic experience: I love these two men! They made the whole process smooth and easy. They released my car in a timely manner, Nate and Diego are down to earth, caring and understandable. I usually don’t comment, but it’s worth the review #irecommendyougetrepossessedbythem
Fantastic experience: They towed my car for repossession purposes. They made it so easy to get my car back charged a low low storage fee and even gave me a new battery that I desperately needed for my car. Felt good knowing we can trust people In Florida for once #nate
Fantastic experience: Florida intercept was amazing to deal with , they never gave up on finding a vehicle i needed repossessed . I was looking for this vehicle for over a year and Diego with Intercept was able to find it within a few months and was even able to get the keys from the debtor !! Thank again Diego and Florida intercept team!
Fantastic experience: Diego went above and beyond to make sure I got my vehicle before the holiday weekend, thankful is an understatement. Thank you for making my nightmare end better then it started. I really appreciate everything!
Fantastic experience: very helpful and professional
Fantastic experience: Diego was the best fats and efficient gave Greta service seriously a life saver
Fantastic experience: Awesome company. The gentleman stopped my truck from going to auction due to tools still inside it, he didn't have to but he did . Very Down to earth and caring people for what they do!
Fantastic experience: Very Professional and Honest recovery company. Office staff was very helpful and respectful to my property and vehicle.
Fantastic experience: Having your car repossessed is not a good time. But having a professional and caring towing company can make the experience a decent one. Thank you Dana for not only being understanding and patient but for helping to get my car back as fast as possible! You are the real MVP!
Thank you Vivian! We will make sure Dana knows she is doing a great job. We do a better job when the consumers are reasonable, so we appreciate you as well!
Fantastic experience: I just had a recent interaction with this company and I was impressed by Nate and Diego, They were very professional and accommodating. These guys went above and beyond. Thanks guys!
Negative experience: All the employees are nice! But when I got my van back unfortunately they replaced some parts inside my van with old/ broken pieces. Told one of the guys about it and he said it wasn’t him. Tried to call the bank to see what they could do but nothing.
Fantastic experience: Grateful for your attention. Nate is always ready to help you recover your vehicle, excellent professionalism, attention and confidence.
Fantastic experience: Work with them on a professional level. They do amazing work and actually communicate with you. Number one Repo company on the west coast. Quick response. Highly recommended.
Fantastic experience: What an amazing experience. On the worst Mother's Day I have ever had, Nate took the time to call and help me recover my vehicle. He went above and beyond to make sure I got my vehicle ASAP. In these tough times. Its nice to know that some business owners are looking out for those of us that are having a tough time. One of the most professional, kind, and exceptional human beings I have ever had the pleasure to encounter. Thank you for everything.
Fantastic experience: Florida Intercept is amazing at what they do! They will go above and beyond for their customers.
Fantastic experience: When I called about my car being repo, Nate was very nice, understanding, and friendly, and helped retrieve my items at no cost.
Fantastic experience: I can’t express how truly grateful I am for Nate and his devices. At first I was upset but after talking with him he was super helpful and nice. He saved me so much money and I can’t thank him enough! Please be nice, we’re all going through hard times and Nate is doing his job exceptionally well!
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