
Ancillary Legal Corporation

Information about Ancillary Legal Corporation
30341, Atlanta
Opening hours
- sunday: (closed)
- monday: 9h-17:15
- tuesday: 9h-17:15
- wednesday: 9h-17:15
- thursday: 9h-17:15
- friday: 9h-17:15
- saturday: (closed)
As a leading provider of legal process services in Metro Atlanta for over 20 years, Ancillary Legal Corporation has the experience to handle all of your domestic and international document service needs. Our professional process servers properly serve legal documents including lawsuits, subpoenas, family court petitions, evictions and more in a timely manner. Our team works efficiently to reduce failed service attempts, saving you time and money. We offer reliable service domestically as well as internationally through established global partners. Trust Ancillary Legal Corporation for your legal process service needs, whether in Atlanta, elsewhere in Georgia or outside the United States. Contact us today to learn more about our services!
Ancillary Legal Corporation: Reviews
Fantastic experience: Ancillary provides an exceptional experience from beginning to end. Their staff is informative, responsive, and polite. Their fees are detailed. Ancillary has a client dashboard that keeps you updated throughout the process and allows you to provide them with information. Their fees are below the average standard rate, but their service is above and beyond!
Thank you for your feedback, Samantha. We are proud of our team and servers.
Fantastic experience: I contacted this company after hiring a different private server to deliver a TPO. That original server found my respondent no longer lived at the address I had for him. After doing a simple Google search, I found the respondent most likely lived in a different county, so I Googled and found Ancillary Legal. Contrary to the previous multiple private servers I had called, this company was not a one-man operation. I was connected initially with what I assume was a receptionist, who answered my questions and gave me the email address to request service. I emailed that same day, requesting expedited service as the court date was only a week away. The person who responded immediately informed me that the first attempt would be the next day. I received an email that the first attempt was made around 8am. They could not serve, so they tried again the next day in the evening and were successful. That was fantastic, but even better, they responded to all of my questions within an hour each time, gave me the affidavit of service I needed, and were truly helpful throughout the entire process. I cannot recommend this company highly enough. Thank you so much!
Thank you so much for your feedback. The team works hard and appreciates the kind words.
Negative experience: Alex is a terrible manager. He talks down on customers and cancels service for no reason.
Thank you for your feedback. We have shared your concerns with the team for review. Alex is no longer with our organization.
Fantastic experience: We hired Ancillary to serve some legal papers, and before the ink was dry on the form they'd already made an attempt to serve the Defendant lickety split! And this was all at regular service billing rate. They were great to work with us and very diligently ensured service went off without a hitch. Honorable mention to our liaison Miss Tabatha who not only delivered superb customer service support but also was working (emailing and calling me) while she was sick. Ancillary are true professionals who pay attention to the small details.
Thank you for your feedback! We're proud of our team and we work hard to provide our clients with superior service.
Fantastic experience: The Ancillary Legal team is awesome! They were very helpful, clear and on point for our servicing needs. Thank you Tabatha and Ken!
Thank you for choosing Ancillary! We appreciate your work and your kind feedback. We look forward to working with you again.
Fantastic experience: Tabatha is phenomenal! She coordinated service for two Defendants in my case. Incredibly professional & helpful throughout, Tabatha made this a breeze. When/If I must serve deadbeats again in Georgia, I’ll most certainly call Tabatha at Ancillary Legal Corporation.
Thank you so much, Pam. We're incredibly proud of our team and Tabatha!
Fantastic experience: Needed last minute help. Tabatha was a pleasure to work with. She walked me through the process and helped me accomplish everything quickly and easily
Thank you for the compliment. We are proud of our team!
Fantastic experience: Superb service. Very fast and responsive. Tabitha is one of the best customer service representatives I have run across in a very long time!
Thank you, Cheryle. We appreciate the feedback and we're proud of our team.
Fantastic experience: Best group for serving legal documents efficiently and effectively. Tabitha Wilson in particular does a great job and was very helpful and customer-focused. Thanks Tabitha!
Thank you, Helen. We are very proud of our wonderful team.
Fantastic experience: I worked with Patrick to perform a skip trace and a process serving. Very professional and great customer service.
Thank you, Steven, for your feedback. We are very proud of our team.
Fantastic experience: I could not be more happy with the fast, friendly, and professional service I received here. Tabitha was an enormous help by providing immediate answers, explaining the process to me, and making me feel like a priority. I highly recommend this company!
Thank you, Anna, for your feedback. We're proud of our team, and Tabatha is amazing!
Fantastic experience: Great service! Thank you!
Thank you, Virginia! We appreciate you trusting our team with your service needs.
Fantastic experience: I’ve had a pleasant experience with Ancillary Legal. I enjoy working with Tabatha, she’s the glue here! They also have reasonable fee charts for their services. Would recommend.
We love Tabatha. She is absolutely a wonderful contributor to the team at Ancillary. Thank you for the feedback. We truly appreciate it.
Fantastic experience: I contacted this Company for assistance in Serving Legal Documents. Tabatha went out of her way to listen and offer resources to help me. She forwarded information on my behalf and I haven't paid anything nor did she ask. This Company puts the Client first whether or not Business takes place. Kindness and being helpful goes along way. Thank you so much!
We appreciate the feedback, Shareece. We have a great team, Tabatha included, and they appreciate the recognition.
Fantastic experience: We've been using Ancillary for over a decade. Their process servers are diligent and professional, and their staff, especially Tabatha, is always friendly and very helpful. We recommend them to all law firms to serve papers!
Thank you so much, Samantha. Tabatha is an awesome addition to our team! We're proud to have her and appreciate your feedback.
Fantastic experience: One of my favorite businesses
Thank you!! We try.
Fantastic experience: I can't fully express how satisfied I am with the services provided by Ancillary Legal Corporation. They were able to serve a defendant within one day of being hired, after a previous company was unable to get results over months. Foss in particular is incredibly helpful and responsive.
Thank you, Matt. We are proud of the team we have in place.
Fantastic experience: These folks are great to work with. They are the most efficient and professional team I've worked with thus far. They communicate very well, and stay on top of every assignment. Hope I'll be able to continue working with them in the future. I highly recommend Ross, Foss, and the team at ALC.
Thank you, Michael. New management has been working hard to overhaul all of our processes in the last year to create efficiencies and prevent errors. I'm glad you're noticing.
Negative experience: Do not use Ancillary Legal or only with GREAT CAUTION. I had a hearing last week. Subpoenas I sent to be served on an expedited, rush basis were not even attempted at two addresses. No checks for mileage or witness fees were printed. No notes in the file about even printing mileage and witness fee checks for witnesses after we discussed this by phone. They could not confirm where one witness was served because she wasn't served and the two other addresses where she could have been found weren't attempted. No - as in zero - communication from the company about the status of service of subpeonas. I am counting my blessings that the hearing date was bumped a week out - otherwise I would have been missing key witnesses for trial. I am shocked by the lack of accountability, lack of communication, and disorganization in this company. The company contacted me and apologized. They explained that they terminated the employee responsible. They also wrote off the expense. I hope that this will change the service received by future clients.
Thank you for your feedback, Michelle. We take this matter very seriously. As was relayed by Foss in your phone conversation, the employee was terminated a week after your issue and several weeks before your review. Our volume doubled from early 2020 into 2021, and we've experienced some setbacks with new hires not getting up to speed fast enough. The whole company has been and is being revamped from the ground up. We doubled our staff over the course of a year as well, and we've had several hires not work out. Unfortunately, this matter was more growing pains than a systemic problem. Your serve not being properly managed is not acceptable under any circumstances, and it's not how we do business. I know this was your first and only time working with us, but like Foss mentioned, we're happy to conduct your next serve at no charge to prove to you this isn't how we do business.
Negative experience: Please do not use this company. It could cost you. They do not exercise due diligence in effecting service. They do not follow up properly. They do not ensure all documentation is filled out and turned into the right people.
Hi, Madeline, I appreciate your feedback. However, I would like the opportunity to know exactly where things went wrong for you. I see our last serve for you was on 4/7/20 during the pandemic, and we attempted service the same day on a registered agent. We had doubled our volume during this time and had limited servers due to most servers not working during COVID. However, I believe you are referencing an issue with a sheriff serve back in February of 2020. You are correct that one of our former staff members did incorrectly fill out a sheriff service packet, which caused delays. We did send it back out for service once the error was realized and we did not charge you for the inconvenience and we covered the sheriff's fee. I apologize and realize I cannot undo that employee's error. That employee is no longer with the company. Since you stopped using us six months ago, we have overhauled the entire company's processes from the ground up and we're continuing to do so. I did reach out to you via email after your review as well. If there are processes we can improve, I will be the first one seeking to improve them. I still value your feedback if there are areas where we can improve on. Please call me at (404) 459-8006 to discuss specifics and ask for Elizabeth.
Fantastic experience: Outstanding Service and the knowledge the Employees have is amazing. Very well oiled machine!
Fantastic experience: Super responsive and certainly knows how to get to the bottom of things. Elizabeth is a super star. :-)
Thanks, Charles. I truly appreciate the kind words.
Fantastic experience: ALC does a great job with all of my court reporting and process service in Atlanta. I send them at least 10 jobs a month and they are all done perfectly. They have some of the best pricing too.
Positive experience: Ancillary Legal Corp was my process server to the Philippines . They were very professional answer all my questions and returned all my phones call . I recommend them .
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