Lighthouse Investigative & Process Services

101 Palafox Pl #12003, 32591, Pensacola
101 Palafox Pl #12003
32591, Pensacola
+1850-710-0850

Opening hours

  • sunday: (closed)
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: 9h-18h

Private Investigative Agency with over 30 years of experience

Baker Street Directory cannot guarantee that the professionals and companies listed in the directory have the necessary training and certifications to practice as private investigators. We recommend that you request the corresponding licence of the investigator you are going to hire to verify that he/she can practice the profession.

Lighthouse Investigative & Process Services: Reviews

4.7/5 (25 Reviews)
Debra D. 9 months ago

Fantastic experience: This is by far the best process serving/investigative company I have ever used in my 20+ years in the legal field. Super thorough and communicative. I wish there were offices throughout FL so I can use them everywhere.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you for the kind review and feedback! As a small business, we take pride in giving personal attention to our clients needs. We feel that communication and diligence go hand in hand in obtaining successful results in our assignments.

Daniel Kovach 1 year ago

Fantastic experience: Lighthouse Investigative & Process Services is the real deal!!! They completed a service for our firm that was intricate and complicated. They were able to put all the "puzzle pieces" together in order to get the documents in-hand to the defendant. We will 110% use them in the future.

Lisa York Law 1 year ago

Fantastic experience: Lighthouse Investigative & Process Service is our go-to team for process service and private investigator needs at our law firm. Highly recommend!

Stephanie Mastruzzo 1 year ago

Fantastic experience: Great communication and fast services. I really appreciate all the work this company puts in. Would definitely use again!! Thank you!

Kimberly Haugh 2 years ago

Fantastic experience: Professional and so easy. Very pleased with their services.

Parker 2 years ago

Fantastic experience: Professional, friendly, and timely work. Will certainly reach out to Lighthouse in the future.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you for allowing us to assist with your needs. We appreciate your business.

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Andy H 2 years ago

Negative experience: It's not their office. It's just their mail box

This review has been automatically translated. | See original text
Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Anh Huynh, I’m sorry that you missed us. We are happy to assist if you need our services, but we have not missed any calls, emails or texts from you. Please call email or text, and we will be happy to assist. The photograph of “our office” was provided by Google without our knowledge or consent. As a small business, we would appreciate your removal of this review on the assumption that this was our office. We will request Google does the same, as we did not provide the photograph of “our office”.

Darla Cohoon 2 years ago

Fantastic experience: Exceptional service, they go above and beyond to find people!

Tracey Angelopoulos 3 years ago

Fantastic experience: Highly recommend Lighthouse for service of process. I've worked with a couple of other companies in the area, but Lighthouse was by far the best. They were responsive, professional, diligent, and reasonably priced.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you for calling on us! We are pleased we were able to assist you.

Gretchen Beechler 3 years ago

Fantastic experience: Our firm (based in Greater Houston area) needed service of papers in Pensacola Florida. Lighthouse immediately responded to our inquiry, kept us posted on status and had our papers served promptly. We were very satisfied with the level of service. Would use them again if the need were to arise again and would recommend to other firms.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you Gretchen. We were pleased to be of assistance.

Austin Bregg 4 years ago

Fantastic experience: Very passionate about the work they do and they do a great job

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you for the positive review. We strive to provide exceptional service.

William Scully 4 years ago

Fantastic experience: Came through for me in a crunch. Twice!!

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you for the review Mr Scully. So pleased we could be of assistance when you needed it.

Joshua Geiger 4 years ago

Negative experience: She sent me a video of the occupant and then said she had to post the complaint instead of serving it because the tenants didn't answer the door. (Honest true was she was probably scared of the tenant). Then told me I had to file her work with the county. I've done 1 other eviction before, and the server took care of everything. She also charged me for a same day service but I called her to schedule on Friday and she didn't do the service till Saturday and Sunday. Very Unhappy and paid way more than I should have.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Mr Geiger- We wish that you would have brought your unhappiness to our attention so we could address it immediately. You emailed the documents to us at 12:47pm Friday. Your client paid the invoice at 3:40pm, which was very fairly priced for a same day serve. We attempted service at 4:25pm, and no one answered the door. The next day, Saturday, at 9:10am, the second attempt was made. After that attempt, we posted the document per Florida statute, making it a legal serve at that point. At that time, the occupant decided to come out to confront us. We photo/video documented the occupant with documents in hand. While we typically like a heads up from our clients when entering a hostile serve, this serve was completed within 18 hours of contract, served legally, professionally and safely. Filing client documents with the county was never requested prior to our completion of the serves, and isn't something process servers routinely do. Thank you for the opportunity to address your concerns. EDIT 5/17/22 KARMA came knocking today..."Thanks for stopping by"...

Robin Nestor 5 years ago

Fantastic experience: Excellent investigative and process service company! They are professional, prompt and thorough. I do and will continue to recommend them to everyone.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you Robin! We really do appreciate you, and all the staff at Ward & Barnes for your continued business.

Brad Palmertree 5 years ago

Fantastic experience: Very quick to respond and serve. I would definitely recommend them for any attorneys needing a process server in the Pensacola area.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you for your review. We are pleased that we could be of assistance.

David Dunkerley 5 years ago

Fantastic experience: I have been using Channon and Mark exclusively for years to serve all of my civil complaints. They have always been very prompt and professional. I could not ask for anyone better. I will not use anyone else!

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you for your review and for your continued business!

Joe Zarzaur 6 years ago

Fantastic experience: Fast, responsive and accurate PI and process services. We use them exclusively for our clients and have for years. Channon and Mark often go the extra mile to get the additional pieces of information we need. They are also adept at taking witness statements and approaching all situations with complete professionalism.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you Joe! We are thankful for your repeated confidence and trust in us to handle your cases, and we are very proud to be affiliated with a firm that exudes high integrity, work ethic, and perseverance.

Christine S. Cook 6 years ago

Fantastic experience: Always professional... always committed. Channon and Mark have proven to not only have the willingness to go above and beyond, but the commitment and resourcefulness to deliver product and services to outmatch their competition. I highly recommend these guys for your investigative and process needs.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you! We are happy that we can be helpful with your cases.

Bree B. 6 years ago

Fantastic experience: I cannot sing the praises of this investigative team loudly enough. Every single time I bring them a task, no matter how quickly I need it carried out, they come through. We are a small but busy law firm and the faster they deliver, the faster I can deliver for the client. There hasn't been one time that I have been let down by Channon and Mark. They are extremely reliable and professional as well as incredibly proficient. I would highly recommend this team to anyone because you will NOT be disappointed. Support this small business! It's people like them that truly deserve the praise they receive.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you Bree! We think you are the Bees Knees too! Thank you for calling on us when you need a server or a locate, and thank you for the referrals of others to our business!

James Cook 7 years ago

Fantastic experience: I was amazed at the responsiveness and resourcefulness of this company. I will certainly continue to rely on them.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you Mr. Cook! We pride ourselves on those exact qualities.

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Janet Whitt 7 years ago

Fantastic experience: I used Lighthouse Investigative Services and met with Mark and Channon prior to discuss services needed and expected. Mark and Shannon are very professional and were perfect for my needs! I would definitely use this couple again and recommend them for your needs. Knowing that they were both there for me gave me complete peace of mind when I needed it the most. Thank you both for your services and a job WELL DONE!

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you for calling on us to help!

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Jack De La Piedra 7 years ago

Fantastic experience: Lighthouse is the only company my firm uses for investigative and service of process needs because they’ve never once dropped the ball and met every request promptly and professionally. Also, Channon and Mark are well-spoken, kind-hearted folks, which is very important because some of my investigative needs involve taking witness statements from complete strangers. Highly recommend!

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you for the kind words. We take a lot of pride in being professional and prompt! Thank you for your continued business.

Casey Imbornone 7 years ago

Fantastic experience: I've been in the legal field for years and Lighthouse Investigative & Process Services has by far been the best for service of process. They serve papers quicker than any other process server I've used in the past. Highly recommended!

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you Casey for your comments! We strive to have a quick turn around and a superior work product.

Crystal Taylor 8 years ago

Fantastic experience: We have been utilizing the services of Lighthouse Investigative & Process Services for about a year and we absolutely love the work they perform. They are diligent and prompt with status requests!

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you. We always strive to handle assignments quickly and professionally.

Luke Chavers 8 years ago

Fantastic experience: Channon and Mark are fantastic; I cannot recommend LightHouse enough. They worked through our case diligently and were always quick to respond to my questions. I'll definitely be doing business with them again.

Lighthouse Investigative & Process Services
Lighthouse Investigative & Process Services

Thank you! We are pleased that we could assist you with your investigative needs.

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