HireSafe Employment Background Screening
Information about HireSafe Employment Background Screening
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: (closed)
Since 1997, HireSafe has continued to supply accurate and reliable FCRA-compliant employment background checks from our headquarters in California. We offer a full suite of employee screening solutions in addition to package customizations engineered to fulfill your specialized hiring needs, including options for DOT drug testing and international verifications.
HireSafe is a trusted professional in the industry and has provided secure and compliant employment background checks to over 3,300 clients in the past 25 years. Allow us the pleasure of seamlessly enhancing your hiring experience by calling our office or completing a simple sign-up form on our website.
HireSafe Employment Background Screening: Reviews
Fantastic experience: Al and his team are amazing! My company has been using them for years for all of our background screenings and they are always prompt, professional and friendly. When issues have come up, they take their time explaining the process and options. Great customer service all around.
Maria, we are thrilled that you value our service and professionalism. We always strive to provide clear communication and top-notch customer care. We truly appreciate your continued trust in our team!
Negative experience: The worst customer service I have experienced. They charge you to sign up without offering any services and refuse to refund when they don't follow through. So instead of paying $49 for the package I paid for, I ended up paying $123 (they charged me 3 different extra things). They told me that "I didn't read the terms and conditions". This is a rip-off! I would not recommend this service.
Hi Jesus, thank you for your feedback. We are sorry for any confusion regarding our charges. The one-time credentialing fee and any additional charges are stated in our terms and conditions. We strive to make this information clear throughout the sign-up process to ensure there are no surprises. If you would like to discuss the additional charges on the report in process, please email us at [email protected]. We're committed to addressing your concerns.
Fantastic experience: I was looking for a tenant screening which they don't provide however while inquiring about the service I talked to Donna and Al and I want to highlight the exceptional quality of service and depth of knowledge about the services and regulations accompanied with friendly and helpful recommendations. Al took his time and called me back and explained why they can't provide tenant screening at the moment even though he knew that I won't be able to work with them. There is a reason they have such good reviews. BTW, they didn't ask me for a review and I thought of sharing this as they seem to be knowing what they are doing very well. I will definitely use this company in the future if there is any need for their services.
It is beyond generous of you to take the time to leave such a fantastic review despite us being unable to offer services to you at this time. We are delighted that you found our efforts and industry knowledge valuable. Should there come an opportunity to work together, we would be more than grateful to have a client like you, Sam.
Positive experience: Not their fault but some results take monthsc
Valerie, we empathize with your frustration with the slow response times of several county courthouses. While we wish there were more screening providers could do to accelerate the courthouses' operations, we greatly appreciate your commitment to our services.
Fantastic experience: We have worked with HIresafe for several years and they are always friendly, knowledgeable and reliable. Donna Geyer is exceptional and we couldn't be happier with this company.
Thank you for this thoughtful review, Jennifer! We are so excited to hear that you are satisfied with the services we provide. You can count on us to continue being a dependable and dedicated vendor.
Fantastic experience: Great customer Service!!! Dona was very helpful and professional. Will use again for sure!
Fantastic experience: Al was extremely helpful and patient with tailoring the needs of our company. It’s a rare find when the owner answers the phone and is eager to help. Absolutely recommend HireSafe!
Fantastic experience: very easy to use, great customer service and quick response on getting results back!
Thank you for the great review! We always look forward to working with you, Jennifer.
Fantastic experience: Working with Al is the best.
Shaik, it is great to hear that you have had consistently positive experiences with us here at HireSafe. Thank you for being a dedicated client!
Fantastic experience: Working with HireSafe for over two year and would certainly recommend! Cooperative, attentive, timely and professional.
Stuart, we are so grateful that you took the time to share your feedback with us. It's our pleasure to serve clients like you!
Fantastic experience: Our business has been using HireSafe for many years and found the service and communication to be great.
Jackie, we are grateful you took the time to share your feedback. Our whole team works very hard to keep our clients happy, and we can only do it thanks to amazing clients like you!
Fantastic experience: Impeccable service!
Thank you so much for the rating and review, Reina. We look forward to working with you again in the future!
Fantastic experience: HireSafe is a professional organization with an extremely helpful staff. I strongly recommend them to any company that needs a competent background service.
George, it fills us with pride to know that our valued clients appreciate our efforts. Thank you so much for taking the time to share your detailed thoughts with us.
Fantastic experience: Reports are done quickly and good information. And very helpful when we run into complications. Very Easy to work with!!
Thank you so much for your positive feedback! We are thrilled to hear that you have enjoyed your experience with HireSafe. Have a wonderful day!
Fantastic experience: I had a great experience. The entire process was smooth, and if I had any questions the entire team was helpful and very nice to talk to. Thank you.
Thank you for the fantastic review, Tanya! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.
Fantastic experience: The employees here are AMAZING to work with!!!
Kathi, providing exceptional service is no difficult task when we have such wonderful clients like yourself. Thank you for your continual support!
Fantastic experience: Very helpful and fast responses! Their customer service is also amazing!
Thank you for your kind words, Samantha! We really appreciate you taking the time to share your experience with us.
Fantastic experience: Have used this company for years and really appreciate the job they do.
Negative experience: As others of suggested customer service is awful. Responses are condescending and unhelpful. I would not recommend this service.
Fantastic experience: I have used this company as part of our hiring process for years. They are always polite and super responsive. I highly recommend them.
Negative experience: Wow. Worst customer service I have experienced in an incredibly long time. And that "customer service" came from the CEO of the company. I will be letting our HR company who recommended we try hiresafe know not to recommend their company in the future.
Negative experience: Awful customer experience, called to tell me that I "clearly wasn't smart enough to read the doggone thing".... charge you to sign up without offering any services and refuse to refund when they don't follow through.
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