Forest Security, Inc.

Negative experience: We have a Forest Security System in our new house purchase. We didn't get or lost codes for the system and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money?

Negative experience: One of the most unprofessional companies I have come across in years. I had an interview scheduled the earliest day that they said was available, then they message me the night before at 9pm; after waiting a week for the interview that was scheduled at 7am, to say “nevermind we decided to fill the position”. Be cautious as this company doesn’t value people , employees, or customers and their time. I would avoid this company at all costs.

Fantastic experience: I was on the fence about purchasing a cheaper DIY system but could not be happier going with Forest Security. They are an absolute pleasure to work with and I trust their services over the other options. Jason, who installed and taught me the system, was fantastic and very detail-oriented. You can just tell he really cares about his work and that means a lot. Highly recommend!

Fantastic experience: Manny is the best!!! I tell you, he made the process effortless for me and unit owners. Great customer service and goes above and beyond for his customers. We need more techs like this in all industries. thanks Manny!

Fantastic experience: Great, reliable, quality service and equipment latest technology the systems work and are not easily defeated like some other alarm systems

Fantastic experience: The service was phenomenal. Jason did a thorough job. Took his time to show me everything. I highly recommend them to anyone looking for alarm

Fantastic experience: I've been very impressed by Forest Security on all levels of service in our brief time with them. Context: the family, we bought our home from had Forest prior. My fiancée were new to security systems as this was our first time living in a SFH. When I first called Forest, Cindy was able to explain to me all the different options of what we could look at, and it was never a hard sell on their end. Carolyn came over for a in person consultation and was able to quickly assess what we had and what we needed based on our requirements. Dwayne (sp?) was our in-person install technician and I found him to be incredibly helpful, courteous in explaining the system and what was happening with each change/upgrade. While we have only had our system up for a week now, the entire process made it easy to work with them.

Fantastic experience: Amazing service and great price. We bought a home in Lincoln Park that already had a great security system installed with all of the equipment we would need. However, I called 6 different companies, 4 of whom came out, and insisted that I would need to purchase more products from them in order to start the security service. Additionally, most were $55+ per month for a system that could be armed/disarmed remotely via our cell phones. Forest Security came in and did a very thorough evaluation. Agreed that we had everything that we needed for security. Made some recommendations for fire and flood protection, which we were already looking into, and helped with a takeover of the system with only a 2 year contract compared to 3-5 years for many other companies. We'll definitely be with them for longer. The install was also quick and painless. He came in, reprogrammed and tested everything, and required minimal input from us so that we could keep working. All around great service and a shout out to Carolyn for helping us get set up.

Fantastic experience: Excellent value, rapid response time and unparalleled customer service. Highly recommend them!

Fantastic experience: Forest has been a pleasure to work with from day 1. I had cameras and burglar alarms installed in all three of my music stores. The owner Jay helped me deal with a contract I had with ADT, the techs were super professional and knowledgeable, and everyone in the office is very friendly. A couple months after getting cameras installed we had a theft at our Chicago location. Their techs came out again at no charge to help us pull the footage for the detective. I'm happy to say the footage helped put this criminal away for a bit and we might actually recover our inventory!

Fantastic experience: Outstanding local company with 1st class service. The owner, Jay is extremely polite, respectful and very knowledgeable about surveillance laws. His company installed an alarm system and cameras for our condo in Chicago on 12/2018. We will be adding a 6th camera shortly. Any ussues are quickly resolved by phone and scheduling is done as soon as possible. No "up selling" just a fair and honest evaluation of your security needs. Technicians are very knowledgeable and also polite and respectful. A great experience all around. Thank you to everyone who has restored our peace if mind and security. Update: 4/16/2019 Jerry came out to reconfigure the last camera we were having problems with. Outstanding work ethic, problem solving and patience. The last camera is now up with no problems and we couldn't bebhappier. We are grateful to Jerry and Jay for their commitment, outstanding customer service and work ethic. Thank you also to everyone in the office who does an outstanding job no matter how small the account.

Fantastic experience: ask for Cindy, she knows every step of the operation and has been my go to for over 5 years and one resident move

Fantastic experience: I had the opportunity to meet with Jay to get services started. Great guy.

Fantastic experience: Excellent service, needed installation quickly, company was fantastic. system works great. I now have peace of mind.

Fantastic experience: As a crime prevention specialist for over 20 years I highly recommend Forest Security . My system is customized for my home. Very intuitive...easy to use. Fully monitored for fire,heat,cold,glass breakage and more. Hey criminal on my porch...your day is about to go downhill.... Don’t waste your time with the DIY kits or companies like ADT . Forest Security is owned by a former law enforcement officer . Their emloyees are drug screened and very professional. Real people not a corporation with no accountability. I know my stuff . Go with the best . Forest Security.

Fantastic experience: I really I like this service I feel comfortable and save

Fantastic experience: I could not be happier after selecting Forest Security to secure our home. We had received their information from a friend of ours, and we wanted to give them a try. Their pre-sale, customer service was fantastic. The appointment to set up the system in our house was seamless. They even had a supervisor come out and inspect our technician's work since he was in the area. My wife could not have been happier. I would recommend these guys in a heartbeat for any security needs. If you do decide to go with them, hopefully you get Fabian & Mike to look at your place. They did a phenomenal job.