Sentinel Private Investigations and Nationwide Process Service

Positive experience: I had some issues with a job, but Scott went above and beyond to make it right.

Negative experience: Hired Scott and his team for process serving purposes. His communication is atrocious. I never heard anything back after multiple emails or phone calls. The defendants were not served in time and I couldn't move forward with the case. Would not recommend unless you want to waste your time.

Negative experience: Spoke with Scott on a Tuesday or Wednesday, he sounded super willing to help. Went down to the court as he instructed and had the judge sign off and gave paperwork to Sentinel that Friday. We didn’t hear back until Tuesday after calling to figure out next steps. He never called back. He just happened to finally answer after multi phone calls and non returned voicemails. Set up for service that Wednesday and Scott text 30 minutes before that his server Marty is stuck in St Joe and won’t make it. It’ll will be a week tomorrow since Scott said the server won’t make it. Never received any further phone calls even after emailing the request and information of another date to serve. So now in search of a different company. Not sure if it’s just bad luck or what but so far I see this company as very unprofessional, never called back and never completed the request. Beware of this company!!!

Fantastic experience: Talk about an easy group to work with. Thank you for helping me finally get my ex-husband served! You guys make this so simple from the process to the pricing. Would for sure use again!

Fantastic experience: Highly recommended, great work.

Positive experience: They did an awesome job with the process service got the job done within a week of me hiring them. However I had to contact them in order to get the service return paper. Communication with them is sometimes difficult because they don't always return your messages.

Fantastic experience: Quick turnaround, I was quoted 50 and my bill was 50.00, great communication, very detailed oriented and will continue to use Scott and his team.