Associate Government Solutions

Fantastic experience: Great company!

Positive experience: My parents recently retired and were selling some of their rental properties to "cash in" on their savings. One of these homes included my childhood home which my father had built, we have been eyeing the house for years but they had not wanted to sell. We were faced with an amazing opportunity but had very little time to prepare our current home for sale and move into the new home. We were not in a position where we could pay two mortgages (or one mortgage and a rental), and needed the proceeds for our sale towards our dream home. My parents were willing to wait, but that would place a financial burden on them as they began their new life. Having seen signs all around town saying "we will buy your house for cash" I was curious, could it really be that easy? I did an internet search and read a few reviews. I called Keypoint just to see what they offered me. This seemed the quickest way to get everyone what they wanted with minimal stress. I was contacted in less than a week and a contract was signed within days. I could not believe they were willing to meet me relatively within the price I had wanted. I felt comfortable with the number we agreed on and became even more contented as the reality of just being able to leave the house "as is" and focus solely on our new home set in. Our house was sold, packed, and moved in less than a month- a time frame I was told would be unrealistic. Key point worked with me to secure a move out date that we were comfortable with, giving us extra time to make sure were were ready and even created a possible fall back solution should our new home be delayed. They modified the contract to allow us to collect on the proceeds before we moved out, which made me feel secure in the sale and in the decision I had made to sell my home. I only had positive interactions with everyone involved from start to finish and would recommend their services to anyone looking to sell their home without stress or hassle. Keypoint took a stressful situation and made it as comfortable as it could be. The associates that came to see the house were kind, friendly, and made me feel comfortable. Their administrative support was available, informative, and warm. Even my parents, who have been in the business of buying and selling homes my whole life reflected that this was a great deal for someone in my position and circumstances.

Negative experience: Unbelievable pressure, felt like a slave. They did provide excellent equipment, company paid vehicle and fast mileage reimbursement. They had excellent benefits until I no longer worked for them. Then a perfectly valid medical claim was denied and they (insurance not Keypoint) refuse to discuss it.